Specialized billing and shipping support

Specialized billing and shipping support

Specialized billing and shipping support

Choose from the forms below. Log in for
the best experience.

Choose from the forms below. Log in for the best experience.

Choose from the forms below. Log in for
the best experience.

Choose from the forms below. Log in for the best experience.

Choose from the forms below. Log in for
the best experience.

Choose from the forms below. Log in for the best experience.

Get specific answers and guidance

Getting quick answers to your questions can be tough when you're not talking to the right people. Resolve issues faster by filling out the form that best applies to your situation.


ACH or EFT setup

We can help you make your accounts payable process more accurate and efficient.




Stamp orders and inquiries

Submit your order via our convenient online system, or ask us a question.




General FedEx® Billing Online support

Use this form to get non-technical assistance for your account.



Electronic Data Interchange (EDI)

Contact us with your questions, or ask about integrating EDI into your business.



Duties and taxes

Get a hand with rebills, rerates, or something else related to duties and taxes.



Freight disputes

Resolve issues with your LTL (less-than-truckload) freight invoices, including: invoices.



Parcel disputes

Request pricing adjustments, reprints and rebills, verification, and more.



Stamp orders and inquiries

Submit your order via our convenient online system, or ask us a question.



U.S. rebill letter of authorization

Find out how to submit the necessary documents for international rebill requests.



Invoice payments

Get assistance with online banking transactions, Puerto Rico cash payments, or general inquiries.



Government shipping services

Access support and resources for your account or the Government Contractor Program (GCP).



ACH or EFT setup

We can help you make your accounts payable process more accurate and efficient.



General FedEx® Billing Online support

Use this form to get non-technical assistance for your account.



Account reinstatement

Use this form if your current account status is cash only.



Collections

Request copies of an invoice or update your payment information.



Fraudulent activity

Report fraudulent use of your FedEx account or attempts to open accounts in your name.




Additional support options

Didn’t find the contact form that fits your needs? Try these.

See answers to FAQs about billing, account management, and more.


Explore self-service support tools, including how-to videos.


Give us a call at your convenience to get help from an expert.