Get in touch with
customer support

When you have a question, we’re here.

When you have a question,
we’re here.

1.800.GoFedEx

1.800.GoFedEx

Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with
shipping questions and concerns. Get information for express, ground, freight, international, and other services.

Plus, access these resources.

Making sure you have the support you need is important to us. Call 1.800.GoFedEx 1.800.463.3339 for help with shipping questions and concerns. Get information for express, ground, freight, international, and other services.

Plus, access these resources.

- Get support for all your FedEx Custom Critical® shipments.

- See who to contact for FedEx Logistics questions.

- Explore self-service tools for every stage of shipping.

Browse contact information by location or service

Browse contact information
by location or service

U.S. Customer Service

1.800.GoFedEx 1.800.463.3339
FedEx Customer Relations
3875 Airways, Module H3
Department 4634
Memphis, TN 38116

PHONE MENU SHORTCUTS

U.S. Customer Service

1.800.GoFedEx 1.800.463.3339
FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116

PHONE MENU SHORTCUTS
USA and Canada 1.800.GoFedEx
1.800.463.3339
IVR Phone Menu		  
U.S. International Customer Service 1.800.GoFedEx FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
U.S. TDD (Telephone Device for the Deaf) Services
7 a.m.-8 p.m. CST		   FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116
Hearing Impaired Relay Desk   FedEx TDD/Hearing Impaired Customer Service Operations
3885 Airways Blvd. Module J
2nd floor
Memphis, TN 38116
U.S. Billing Inquiries 1.800.622.1147
 FedEx Corp. Revenue Services
3965 Airways, Module G
Memphis, TN 38116
Cargo Claims Inquiries 1.800.GoFedEx
1.800.463.3339
  
U.S. FedEx Air Freight services (shipments over 150 lbs.) 1.800.332.0807 (U.S. FedEx Air Freight services), Say “freight services“ FedEx Customer Relations
3875 Airways, Module H3 Department 4634
Memphis, TN 38116
U.S. 1.866.393.4585; say “freight services”  
International 1.866.393.4585; say “freight services”  
Technical Support 1.800.435.7949  
Volume Services 1.888.465.5646


  
FedEx Freight Headquarters   8285 Tournament Drive
Memphis, TN 38125
FedEx Freight
Harrison, AR office		 1.870.741.9000
1.800.874.4723

1.870.741.3003 (fax)		 2200 Forward Drive
Harrison, AR 72601

P.O. Box 840
Harrison, AR 72602-0840

Bypass the customer service call
with these tools and resources

Bypass the customer service call with these tools and resources

Check out our self-service assets for guidance through every step of the shipping process.

Get answers to frequently asked questions about shipping, billing, account management, and more.

See small business support tools to enable live chat, schedule a call, and access self-help tools.

Browse our video collection to see step-by-step guidance for managing your account, shipping, packing, and more.