Doing the right thing
Doing the right thing
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The FedEx Code of Conduct connects us no matter where we are around the world. Our Code gives us tools we need to do the right thing, live our values, own outstanding, and deliver with integrity.
What you’ll find on this page:
Know your responsibilities
All FedEx team members must follow the law, act ethically, and:
Read and understand the Code and the underlying policies
Follow the stated principles and the intent of our Code and company policies in all business decisions
Ask questions and seek guidance when a course of action is unclear
Promptly report known, suspected, or potential violations of our Code, company policies, or the law
Make ethical decisions
We must do the right thing and be ethical, even in a complicated or tricky situation. Considering the Code and our strong culture of integrity, the following infographic empowers you to make the right decisions.
Lead by example
We rely on managers to support team members in doing the right thing, the right way. Our managers have a heightened responsibility to promote ethical behavior, build trust, and lead by example.
FedEx expects all managers to:
- Know and follow the Code
- Talk about the key messages in the Code with team members
- Encourage delivering on the Purple Promise with integrity.
- Be a good example and a positive role model
- Create an open environment where team members are comfortable speaking up
- Be receptive and listen to team members’ ideas, questions, or ethical concerns
- Always take reports of misconduct seriously and escalate reports to human resources and the legal department when appropriate
- Prevent retaliation against team members who report concerns in good faith
Other resources:
Our Code in action
We are trying to meet performance goals on my team. When we get close but miss our goals, our manager bumps our numbers up. I suspect my manager’s actions violate our Code, but I’m not sure.
What should I do?
Changing any performance numbers or other records can be a significant issue and may even violate the law. This action also appears unethical and untrustworthy. Since your manager is part of the concern, you should reach out to another manager, human resources, the legal department, or the FedEx Alert Line to report your concern.