Claude Russ

Claude Russ is the chief operating officer of FedEx Dataworks, an operating company within the FedEx enterprise focused on harnessing the power of the rich FedEx data ecosystem and using it to revolutionize global commerce and transform the digital and physical customer experiences for customers. He is also the CEO of ShopRunner, a subscription service that connects brands and merchants with high-value online shoppers.

Prior to his current position, Claude served as the senior vice president of revenue management at FedEx Services, leading a team responsible for market-level and customer-specific pricing, science and analytics, pricing systems, and tools engineering across the globe.  He also led the FedEx Enterprise Corporate Strategy and Market Analysis team, economics group, and other analytics teams focusing on revenue. 

Claude has more than 20 years of finance experience. He began his FedEx career in 2002 and prior to joining FedEx Services, Claude served as senior vice president of finance and chief financial officer at FedEx Freight. Before that, he was vice president of strategic finance at FedEx Corporation. He has also held various finance management positions at FedEx Express and FedEx Corporation.

Claude is a six-time recipient of the FedEx Five Star Award, the company’s highest honor for outstanding innovation and collaboration to achieve results. Born in Jackson, Mississippi, Claude earned a bachelor’s degree in accounting from the University of Mississippi.