To schedule a pickup online, you need to have a fedex.com User ID.

Visit our How to schedule pickups online in our New Customer Center for tips and steps on how to schedule a pickup. 

Visit our New Customer Center to learn all you need to know about how to ship with FedEx.

To get a quote for a specific package, use our Rate Tool.

• If you are a shipper, when you prepare your shipment you can enable the FedEx Delivery Manager service to allow your overseas customers to customize and change their delivery date and/or location at no extra cost. Once this is enabled, your customers will receive a notification via email and/or SMS and can request a change.  Please note that this option is not applicable if your shipment is addressed to a company with the company name specified on the air waybill.  
• You may change the delivery address of your export shipment within the same city, but if you request to redirect your shipment from one city to another city, additional shipping charges will be applied. 
• Change of delivery address for an export shipment is an exception service, and we cannot assure its execution.

*Terms and Conditions apply

• Make sure you have a valid FedEx account and a fedex.com User ID. 
• Access our online shipping tool with your fedex.com User ID to prepare air waybills and commercial invoices.

Visit our How to Pack guidance in our New Customer Center for tips and steps to pack your shipment.

Our FedEx Global Trade Manager and the Document Preparation Center provide you with a one-stop resource for international shipping information, including how to calculate estimated Duties and Taxes.

Estimated Duties and Taxes are based on invoice value, customs valuation & Incoterms® as per local customs rules.

Using the steps below, you may reprint a shipment air waybill within 12 hours from when you created the air waybill or until midnight of the day you created the air waybill.

1. Access our online shipping tool. You will be asked to log in if you have not already done so.
2. On the new FedEx Ship Manager^TM, click on the "Shipment" tab on the left navigation bar.
3. Select the three vertical dots next to the shipment you want to reprint the air waybill.
4. Click the "Reprint" button.

Visit our location page to find a FedEx location near you.

Choose from a variety of FedEx Shipping Services and find the best option that meets your international shipping needs for either a critical document, package or freight.  

Visit our How to order supplies guidance in our New Customer Center for tips and steps on how to order FedEx supplies. Or you may order our supplies directly in our Supplies Request Form.

The status of your shipment will be updated in the FedEx system at various points between pickup and delivery. The status of a package may remain the same for more than 24 hours while the shipment is in transit.