Visit the tracking page to quickly and easily check the progress of your shipment and the estimated delivery date and time. Track up to 30 packages by entering individual FedEx tracking or reference numbers.

For other tracking needs use one of the options below:

• Download the FedEx® Mobile App and receive package location updates while you're on the go
• Access FedEx customized tracking dashboard to manage active FedEx shipments tied to your account and login, without having to enter individual tracking numbers

Sign up for FedEx Delivery Manager for free and get custom notifications, delivery options, and more.

Once our courier has your package, the tracking page will show an estimated delivery date and time. With your tracking number, you can keep an eye on your shipment and view its progress every step of the way. In case the estimated delivery date is not available at some moment in the journey, this means we’re updating it and will provide the new date as soon as we can. This might happen in cases of exceptional events or requested changes to the delivery.

Visit fedex.com or download the FedEx® Mobile App to track your shipment and see when it will arrive at your doorstep.

If you were not home when we tried to deliver your package, you can schedule a new delivery time on the FedEx Delivery page.

On the page, simply select the ‘Missed Delivery Card’ from the dropdown menu and enter your tracking number, email address and phone. You will then be able to choose a new delivery time for your package.

If you’re the shipper, you can change the delivery address online when logged in to your account. This option will appear on fedex.com tracking under “Check for delivery options” dropdown menu, if the package is eligible. You can also request to hold the shipment at a FedEx location for pickup instead of delivery. The receiver will just have to take a valid form of identification with them.

We can accept your request if:

• The shipper hasn’t put any restrictions on address changes
• The new address is not in another country
• The shipment hasn’t been delivered yet

If you’re the receiver, your shipment may be rescheduled or redirected before the first delivery attempt. After we attempt a delivery, you may receive an email, text, or missed delivery card that explains how to change your delivery. You can follow those instructions to complete your request.

Bear in mind that additional restrictions and fees may apply when rerouting packages. Rerouting isn't always possible because we can't physically change the original air waybill attached to the shipment. FedEx Money Back Guarantee also doesn’t apply to shipments where the delivery address was changed.

Please note that you can’t change the delivery address for dangerous goods shipments for safety and security reasons. They can be held at a pickup point in the same service area as the original address or returned to the shipper. Dry ice (UN 1845) is the only exception and shipments containing it may be rerouted. Read more here.

The status 'Exception' means that an unexpected event is delaying the delivery of your package.

Some examples include:

• Customs delays
• Holidays
• Strikes
• Bad weather
• No one was there to receive your package at delivery
• Missing documentation
• Security restrictions

You can avoid delays by:

• Taking public holidays, strikes and bad weather into account when planning your shipment
• Ensuring someone is available to receive your package at delivery
• Making sure all your shipping documents are in order and
• Using Electronic Trade Documents to upload your clearance documentation and minimize any delays.

This could mean your shipment is missing paperwork, waiting for clearance instructions or because the authorities may need more information to clear the goods.

If your package is held at customs, FedEx will contact either the recipient or the shipper depending on the information required.

If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.

Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

It’s important to note that dangerous goods shipments can’t be left on the receiver’s doorstep. A physical handover is required for these types of shipments due to safety and security reasons.