Why didn’t FedEx advise me of duties and taxes at the time of delivery?
Where possible, we will contact you in advance with the estimated cost of duties and taxes to arrange the payment.
However, this isn’t always possible as we may not have received confirmation of the exact amount to be paid or been able to invoice you until after we have delivered your package.
Thank you for your feedback!
Can’t find what you’re looking for?
Contact us through one of these options.
Write to us
Simply fill in a quick form with your query and our team will get back to you.
Go to form
Talk to us
If you don’t mind waiting a while, you can call us to speak to one of our team.
See phone numbers