Can I get a proof of delivery?

You can get a proof of delivery letter over on fedex.com – all you need to do is enter your air waybill number.

You can also get a signed proof of delivery letter which includes a signature image and shipment information. Here are a few things to keep in mind when requesting a signed proof of delivery letter:

• Signed proof of delivery letters, including the signature image and shipment information, are available for up to 18 months with FedEx Express
• You can request up to 30 signed proof of delivery letters at once. However, the fax option is not available for multiple letters.
• If you have a nine-digit FedEx account number, you can get a signed proof of delivery letter with all the details of the shipment. If available, this information includes the full name, company name, street address, city, state/province, ZIP, and country of both the shipper and recipient.
• If you don’t have a nine-digit FedEx account number, you can still get a signed proof of delivery letter but it will display limited information about the shipment.
• If no signature is available, you can still view, print, email and fax the available proof of delivery information. If there is still no signature available after seven business days, please contact us.
• A signature may be unavailable if the sender or recipient signed a signature release agreement