What happens when no one is at my home or office to accept a shipment?
If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.
It’s important to note that dangerous goods shipments can’t be left on the receiver’s doorstep. A physical handover is required for these types of shipments due to safety and security reasons.
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