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Delivery management
How can I reschedule a delivery?

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Delivery management

Can I change the delivery address of my package?
Can I refuse to accept an international package?
How can I reschedule a delivery?
What happens if my package was delivered to the wrong location?
What happens when no one is at my home or office to accept a shipment?
Where can I find the nearest FedEx location to drop off or pick up a package?

How can I reschedule a delivery?

If you’re the recipient and you’d like to change your delivery, please ask the sender to enable FedEx Delivery Manager® for you. Once it’s activated, you'll receive an email or SMS with the delivery date and time — plus options to manage it.

Didn’t get an email or SMS? Simply check your delivery options through our tracking page using your tracking number.

Depending on your country and shipment type, you can arrange to deliver:

On a later date
To a neighbor
To a safe space
To a pickup point
To another address
With additional instructions for the driver

You can manage your delivery up to 04:00 am on the scheduled day of delivery. To ensure your shipment is secure, you’ll also have to go through a two-step authentication before making any changes to your delivery.

If you can’t manage your delivery online, please contact Customer Support.