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Delivery management
What happens when no one is at my home or office to accept a shipment?

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Delivery management

Can I change the delivery address of my package?
Can I refuse to accept an international package?
How can I reschedule a delivery?
What happens if my package was delivered to the wrong location?
What happens when no one is at my home or office to accept a shipment?
Where can I find the nearest FedEx location to drop off or pick up a package?

What happens when no one is at my home or office to accept a shipment?

If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.

Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

It’s important to note that dangerous goods shipments can’t be left on the receiver’s doorstep. A physical handover is required for these types of shipments due to safety and security reasons.