Resources

Whether your business is importing or exporting, whether your shipments are needed next day or are less urgent, whether you ship small parcels or heavy pallets, FedEx has solutions for you.

In this download centre you will find detailed information on our tools and services as well as other useful materials about shipping. All resources on the download centre; such as leaflets, user manuals, service guides, tariffs, forms, etc are available in a downloadable (PDF) format.

To view the documents on your computer, you must have a PDF reader program installed. If you do not already have such a program, click here to download the free Acrobat Reader software.

• Download Our Rates & Surcharges
  

• Service Guide
  

• Are you looking for an intuitive and easy shipping solution? Read more: FedEx Ship Manager™ Lite
  

• Monitor all your shipping activity proactively without entering tracking numbers. Read more: FedEx Insight®
  

• Submit your customer clearance documents electronically to reduce printing and avoid clearance delays. Read more: FedEx® Electronic Trade Documents
  

• FSM Ship Manager Software
  

File your claim in three easy steps:

• FedEx Express Claim Form (including instructions)

• FedEx UK Claim Form (including instructions)

• FedEx is certified to the ISO 9001 International Quality Management System Standard by Lloyd's Register Quality Assurance (LRQA): ISO Certificate 9001:2008

• FedEx UK Ltd and FedEx Express UK were granted the ISO 14001:2004 certification for the environmental management of its transport and distribution services: ISO Certificate 14001:2004
  

• Want to know more about FedEx in your region? Here’s an overview and some interesting facts: FedEx Express in Europe, Middle East, Indian Subcontinent and Africa Fact Sheet
  

• Find the Service You Need
  

At FedEx, we are committed to full transparency and sound corporate governance. We frequently distribute related company information to ensure all our stakeholders are fully informed and knowledgeable.

Download the latest FedEx Annual Report and find out how our momentum is positioning FedEx to achieve strong earnings.

Read about how FedEx is committed to sustainably connecting the world, and enhancing the long-term value of the company for our shareholders and for the communities and businesses that rely on our services.

Access Review, a free annual business magazine published by FedEx, explores the powerful, positive megatrend of Access through a variety of individual, social, economic and global lenses.

Learn more about FedEx and its commitment to diversity in the Diverse Appeal on our global website.