My shipment was returned, why am I still being charged?

You can log in to FedEx Billing Online using your fedex.com User ID to request for a billing adjustment, or you may contact us. We will investigate your case and respond accordingly.

Please visit our Billing Online page for more information about FedEx Billing Online.

You may refer to our guide for steps on how to submit a dispute.

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Get in touch with our Customer Service for further enquiries about our services.

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Reach our specialist team if you have a technical question about any of our digital shipping tools.

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