Why was my duty/tax rebill request rejected? Do I need to provide a valid new bill for the purpose of rebilling?
The shipper assumes full liability for all charges and fees in the event that the recipient and third party fail to make payment. If the duty/tax payment cannot be obtained from the recipient, the shipper will be invoiced directly for the outstanding amount. In order to initiate a subsequent rebilling, it is mandatory for the shipper to provide a valid 9-digit FedEx account number. If necessary, our invoice adjustment team may contact you via email to request a letter of authorization (LOA) for further processing.
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