The billed shipment weight on my invoice is incorrect. What can I do to address this issue?
You can log in to FedEx Billing Online using your fedex.com User ID to request for a weight adjustment by providing the claimable weight and dimensions for your shipment. Â
Please refer to our guide for steps on how to submit a weight adjustment.
Â
Thank you for your feedback!
Can't find what you're looking for?
Contact us with one of these options.
Customer Service
Get in touch with our Customer Service for further enquiries about our services.
Technical Support
Reach our specialist team if you have a technical question about any of our digital shipping tools.