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Why am I being charged an "Out of Delivery/Pick-up Area Surcharge" on my invoice?

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Fuel and other surcharges

Does FedEx charge an additional handling surcharge based on my packaging?
Where can I find the information on demand surcharge?
Why am I being charged a "Non-Stackable surcharge" fee on my invoice?
Why am I being charged an "Out of Delivery/Pick-up Area Surcharge" on my invoice?
Why am I being charged an "Oversize Charge" fee on my invoice?
Why am I being charged an "additional handling surcharge - Dimensions" on my invoice?
Why am I being charged an "additional handling surcharge - Freight" on my invoice?
Why am I being charged an "on demand care surcharge" on my invoice?
Will there be an additional handling surcharge if the actual weight of my shipment is greater than 31kg?

Why am I being charged an "Out of Delivery/Pick-up Area Surcharge" on my invoice?

International shipments that are delivered to or picked up from remote and less-accessible locations, as specified in the Out-of-Delivery-Area Surcharge and Out-of-Pickup-Area Surcharge ZIP and postal codes list, may incur additional charges based on the corresponding tier of the location. The rates per tier are applied to International Express Freight and Parcel services.

To determine the tier of your shipment's origin and/or destination location, you can view the list of ZIP and postal codes by tier.

For more information about this surcharge, including applicable rates and guidelines, please download the ‘FedEx Surcharge and Other information’ PDF from our other surcharges page.

If you have any concerns or wish to dispute this charge, you can log in to FedEx Billing Online using your fedex.com User ID and submit a dispute by selecting "Incorrect Charge" dispute type via the dispute tracking ID page.

Please refer to our guide for steps on how to submit a dispute.