How can I pay the duties and taxes?

There are three ways you can pay the duties and taxes to FedEx:

1. Online

You can pay securely online using our payment portal. If we’ve sent you an email or SMS to pay your duties and taxes, you can also use the link in the message to pay — it’s unique to your shipment.

2. FedEx Billing Online

If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically.

3. Electronic Bank Transfer

To pay by bank transfer, please use the following details:

Account name: FedEx Express Norge AS
Bank: SEB
IBAN: NO6797500665401
BIC: ESSENOKX

IMPORTANT! Please include your invoice number when making the payment. If you don’t have an invoice number please include your shipment reference or tracking number. If you’re paying multiple invoices, include the customer number too and email an itemised remittance advice to nordicinvhelp@fedex.com.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us through one of these options.

Chat to us

Our team is online Monday to Friday 8.00 - 18.00. Please note that the chat will be in English.

Write to us

Simply fill in a quick form with your query and our team will get back to you.

Go to form

Talk to us

If you don’t mind waiting a while, you can call us to speak to one of our team.

See phone numbers