Demand Surcharge
Demand Surcharge
Demand Surcharge from October 21, 2024 (Malaysia)
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, FedEx may apply a demand surcharge.
From October 21, 2024, to January 31, 2025, Demand Surcharge will be adjusted for certain FedEx international shipments.
| Service | Region / Country | Surcharge per kg* (in MYR) | |
| Priority^ | Economy^^ | ||
| Export shipments from Malaysia to | Australia and New Zealand1 | MYR 0.5 per kg | MYR 0.5 per kg |
| Asia2 | MYR 0.5 per kg | MYR 0.5 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
MYR 7.1 per kg | MYR 7.1 per kg | |
| Europe4 (EU) | MYR 5.7 per kg | MYR 5.7 per kg | |
| India | MYR 5.7 per kg | MYR 5.7 per kg | |
| Middle East, Indian Subcontinent and Africa5,7 (MEISA) |
MYR 5.7 per kg | MYR 5.7 per kg | |
| Latin America6 (LAC) | MYR 5.7 per kg | MYR 5.7 per kg | |
| ImportOne# shipments to Malaysia from | Australia and New Zealand1 | MYR 0.5 per kg | MYR 0.5 per kg |
| Asia2 | MYR 0.5 per kg | MYR 0.5 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
MYR 0 per kg | MYR 0 per kg | |
| Europe4 (EU) except Israel |
MYR 0 per kg | MYR 0 per kg | |
| Israel | MYR 2.35 per kg | MYR 2.35 per kg | |
| India | MYR 0 per kg | MYR 0 per kg | |
| Middle East, Indian Subcontinent and Africa5,7 (MEISA) |
MYR 0 per kg | MYR 0 per kg | |
| Latin America6 (LAC) | MYR 0 per kg | MYR 0 per kg | |
| Global Third-Party# shipments paid in Malaysia | MYR 0 per kg | MYR 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of MYR 4.80 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Hong Kong SAR China, Taiwan China, Thailand, Vietnam, Philippines, Indonesia, Macau SAR China, Brunei, Cambodia, Laos and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico.
4. EU: Includes Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, San Marino, Vatican City, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovak Republic, Slovenia, Spain, Canary Islands, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Channel Islands.
5. MEISA: Includes Afghanistan, Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Dem Rep Of Congo, Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Iraq, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Qatar, Reunion, Rwanda, Saudi Arabia, Senegal, Seychelles, South Africa, Swaziland, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, Zambia, Zimbabwe, Bangladesh, Bhutan, Sri Lanka, Maldives, Nepal, Pakistan, Kazakhstan, Kyrgyzstan and Uzbekistan.
6. LAC: Includes Anguilla, Antigua, Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, Cayman Islands, Grand Cayman, Chile, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador,El Salvador, French Guiana, Grenada, Guadeloupe, St. Barthelemy, Guatemala, Guyana,Haiti, Honduras, Jamaica, Martinique, Montserrat, Nevis, St. Christopher, St. Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St. Lucia, St. Maarten, St. Martin, St. Vincent, Union Island, Suriname,Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, St. Croix Island, St. John, St. Thomas, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu, Wallis and Futuna, Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Georgia, Gibraltar, Macedonia, Moldova, Montenegro, and Palestine Autonomous.
Demand Surcharge from September 16, 2024 to October 20, 2024
| Service | Region / Country | Surcharge per kg* (in MYR) | |
| Priority^ | Economy^^ | ||
| Export shipments from Malaysia to | Australia and New Zealand1 | MYR 0.5 per kg | MYR 0.5 per kg |
| Asia2 | MYR 0.5 per kg | MYR 0.5 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
MYR 7.1 per kg | MYR 7.1 per kg | |
| Europe4 (EU) | MYR 5.2 per kg | MYR 5.2 per kg | |
| India | MYR 5.2 per kg | MYR 5.2 per kg | |
| Middle East, Indian Subcontinent and Africa5,7 (MEISA) |
MYR 5.2 per kg | MYR 5.2 per kg | |
| Latin America6 (LAC) | MYR 5.2 per kg | MYR 5.2 per kg | |
| ImportOne# shipments to Malaysia from | Australia and New Zealand1 | MYR 0.5 per kg | MYR 0.5 per kg |
| Asia2 | MYR 0.5 per kg | MYR 0.5 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
MYR 0 per kg | MYR 0 per kg | |
| Europe4 (EU) | MYR 0 per kg | MYR 0 per kg | |
| India | MYR 0 per kg | MYR 0 per kg | |
| Middle East, Indian Subcontinent and Africa5,7 (MEISA) |
MYR 0 per kg | MYR 0 per kg | |
| Latin America6 (LAC) | MYR 0 per kg | MYR 0 per kg | |
| Global Third-Party# shipments paid in Malaysia | MYR 0 per kg | MYR 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of MYR 4.80 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia and New Zealand.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Hong Kong SAR China, Taiwan China, Thailand, Vietnam, Philippines, Indonesia, Macau SAR China, Brunei, Cambodia, Laos and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico.
4. EU: Includes Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, San Marino, Vatican City, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovak Republic, Slovenia, Spain, Canary Islands, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Channel Islands.
5. MEISA: Includes Afghanistan, Algeria, Angola, Bahrain, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Congo, Dem Rep Of Congo, Djibouti, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Iraq, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Qatar, Reunion, Rwanda, Saudi Arabia, Senegal, Seychelles, South Africa, Swaziland, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, Zambia, Zimbabwe, Bangladesh, Bhutan, Sri Lanka, Maldives, Nepal, Pakistan, Kazakhstan, Kyrgyzstan and Uzbekistan.
6. LAC: Includes Anguilla, Antigua, Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Saba, St. Eustatius, Brazil, British Virgin Islands, Great Thatch Island, Great Tobago Islands, Jost Van Dyke Islands, Norman Island, Tortola Island, Cayman Islands, Grand Cayman, Chile, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador,El Salvador, French Guiana, Grenada, Guadeloupe, St. Barthelemy, Guatemala, Guyana,Haiti, Honduras, Jamaica, Martinique, Montserrat, Nevis, St. Christopher, St. Kitts and Nevis, Nicaragua, Panama, Paraguay, Peru, St. Lucia, St. Maarten, St. Martin, St. Vincent, Union Island, Suriname,Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands, St. Croix Island, St. John, St. Thomas, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu, Wallis and Futuna, Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Georgia, Gibraltar, Macedonia, Moldova, Montenegro, and Palestine Autonomous.