Credit card fraud is a form of identity theft. It is committed when someone uses your card over the internet without your permission. Even though the law protects you against such activities, here are some common warning signs of credit card fraud that can help you protect yourself:

• Wrong charges on your bank statements.
• Mistakes on your credit report.
• A temporary hold placed by your bank on your card or account.
  

Fraudulent emails are the most common avenue of online scams. Such emails attempt to trick you by pretending to come from a reputable source. They try to get you to share sensitive personal account information or send payment.

We have received reports of multiple fraudulent email campaigns disguised as FedEx delivery notices. These malicious spam emails can contain hyperlinks which, when clicked, will connect users to a compromised website that is hosting malware and can infect their computers or mobile devices. In addition, some of these emails may include an attachment, which, if opened, could infect the recipient's computer or mobile device.

These fraudulent emails have appeared with a variety of subject lines, to include the following:

• "Last reminder: First Name Last Name, please respond immediately."
• "FedEx: Not possible to make delivery"
• "FedEx Express Ticket #12345"
• "First Name FedEx International #12345"
• If you receive a message matching the description above or any email that looks suspicious, do not open the email or click on any hyperlink. Do not open any attachment. Delete the email immediately or forward it to abuse@fedex.com. 

FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information. Unsolicited emails from an unauthorized third party cannot be prevented by FedEx. 

If you are expecting an email from FedEx, confirm the email was sent from an official FedEx email address (Name@fedex.com) and never access any hyperlink that does not point to www.fedex.com. 

Visit the Recognize and Report Fraud page for more information about fraudulent emails. 

Similar to email attacks, links are delivered via instant messaging versus email. They work much like email attacks, where malware is launched when you click on a hyperlink that then links through to a malicious website. The malware can be spread through your IM chat sessions.

Phishing is an email fraud method where the perpetrator sends you a legitimate-looking email in an attempt to gather your personal and financial information. Typically, the messages appear to come from well-known and trustworthy web sites.

Some phishing scams involve search engines where you are directed to product sites that may offer low-cost products or services. If you enter your credit card information to purchase a product, your information is collected by the phishing site. There are many fake bank websites offering credit cards or loans at a low rate, but they are actually phishing sites.

Smishing is similar to email and IM attacks. Links are delivered to your mobile device via text messaging. In this case, malware is launched when you click on a hyperlink that then links you to a malicious website.

This term describes a non-technical kind of intrusion that relies heavily on human interaction, and often may involve tricking you into breaking normal security procedures or divulging confidential information. The perpetrator may try to appeal to your vanity, authority level and/or greed.

Your company or organization may be targeted in a spearfishing email attack. The spoofing email may request unauthorized access to confidential data.

The telephone version of phishing is vishing. In phone phishing, you may receive a message asking you to call a number. The purpose is to get your personal information, which could be used to access your account or open new credit cards in your name.