How can I pay the duties and taxes?

There are four ways you can pay the duties and taxes to FedEx:

1. Online

You can pay securely online using our payment portal. If we’ve sent you an email or SMS to pay your duties and taxes, you can also use the link in the message to pay — it’s unique to your shipment.

2. FedEx Billing Online

If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically.

3. Electronic Bank Transfer

To pay by bank transfer, please use the following details:

Account Name: FedEx Express Netherlands B.V.
Bank: ING Bank N.V.
IBAN: NL82INGB0008237239
BIC: INGBNL2AXXX

IMPORTANT: When completing a bank transfer, make sure you include the invoice number. If you’re paying multiple invoices, include the customer number too and email an itemised remittance advice to capsnl@fedex.com.

4. Direct Debit

To set up a direct debit, please contact Customer Service.