Picture proof of delivery
Picture proof of delivery
Shop and ship with confidence.
Shop and ship with confidence.
Shop and ship with confidence.
Picture proof of delivery is now here.
FedEx Express® now provides picture proof of delivery without requiring an account or login for U.S. Canada, Hong Kong, Puerto Rico, UAE, Bahrain, Switzerland, Kuwait and New Zealand destination residential shipments released without a signature—just in time for the busy holiday shopping season. And you don't have to enroll in a program, all you'll need to do is track it or subscribe to our notifications.
Picture proof of delivery for businesses
Your customers now have a more transparent delivery process–for free.
Customers want it, and now they have it. Visual confirmation of delivery is a value-add feature that doesn’t cost your business a dime. It’s also convenient—really convenient. You don’t have to enroll in a program or integrate with another system to enable the functionality for your shipments. And all your customers have to do is track their package to get a picture of their delivery.
Picture proof of delivery for businesses
Your customers now have a more transparent delivery process–for free.
Customers want it, and now they have it. Visual confirmation of delivery is a value-add feature that doesn’t cost your business a dime. It’s also convenient—really convenient. You don’t have to enroll in a program or integrate with another system to enable the functionality for your shipments. And all your customers have to do is track their package to get a picture of their delivery.
How does photo confirmation benefit your customers
- They're able to view the exact location where our driver left their package.
- They have more confidence when they purchase from your business and receive deliveries.
- They don’t have to enroll in any program. They’re able to see picture proof just by using their tracking number.
How does photo confirmation benefit your business?
- You may receive fewer customer service calls about missing packages.
- You may be able to help reduce delivery disputes and fraudulent product replacement costs.
- You're able to easily access picture proof of deliveries through your FedEx Tracking dashboard.
FAQs about picture proof of delivery
What can I do if my picture proof of delivery is showing the wrong delivery location?
If your picture proof of delivery is showing the wrong delivery location or if you're having any other issues with your delivery, please contact our customer support team for help.
Does FedEx picture proof of delivery cost anything?
Nope. It’s free. And it’s easy. You don't have to enroll in a program. All you have to do is simply track it.
How can I access the photo of my delivery?
Picture proof of delivery is available U.S. Canada, Hong Kong, Puerto Rico, UAE, Bahrain, Switzerland, Kuwait and New Zealand destination residential shipments released without a signature—just in time for the busy holiday shopping season. To access the delivery photo, you can simply track the package for the shipments or automatically receive delivered notification which is set via FedEx Ship Manager at fedex.com, requested via Get Status Update from tracking result page, or FedEx Tracking notification setting. If you're a business that ships to a lot of customers or manages multiple shipments at once, you can save time by accessing delivery photos through your FedEx Tracking dashboard.