The Asia Pacific, Middle East, and Africa (AMEA) e-commerce logistics market is becoming an important part of the e-commerce boom - growing up to 60.2% of the global e-commerce market by 2025¹. The reason? Customers moving to online shopping during the COVID-19 pandemic.

To keep up with this growth, many micro, small and medium enterprises have realized the need to match this new pace of customer behavior. This means overcoming logistical challenges such as inventory management and customer support. To overcome these obstacles and continue on their upward trajectory smoothly, companies can leverage on digital tools that enable smart e-commerce.

Smart e-commerce uses digital tools and solutions to manage smoother cross-border sales, inventory management and customer satisfaction without raising costs. In the digitally driven world, a feasible way to achieve this is through the adoption of technological tools.

Here are five technologies that can help your small business with e-commerce:

For small businesses in their early stages, the focus is on realizing the big dream. Taking attention away from that to invest in the above technologies may not always be feasible.

This is where FedEx can help. We can provide the right digital tools to make global shipping possible, including:

FedEx also aims to make shipping seamless by integrating e-commerce platforms with your own systems. We can do this with tools like:

Digitalization can help businesses thrive in a fast-changing marketplace, where catering to sophisticated customers is a priority. Given the stiff competition in the small business space, any tool or solution that can help businesses accelerate their growth is welcome, and FedEx can offer just that.