How can I get an update on my claim?

You will receive acknowledgement of your claim submission and regular updates on your claim after you file a claim and email it to us. 

You can also visit our Make a Claim for a Lost or Damaged Shipment in our New Customer Center for tips and steps on how to make a claim.

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Contact us

Chat to us
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Chat to us

Chat to Us

Our team is online between 08:00 - 18:00.


Write to us
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Write to Us

Reach the right person the first time, our contact forms will help you.

If you have a technical question about any of our digital shipping tools.


Call us
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Call Us

Get in touch with our Customer Service for further enquiries about our services.