E-commerce Shipping Freight

Simplifying freight shipping for e-commerce logistics

Efficient and reliable logistics are vital to the success of any e-commerce business, ensuring that products reach customers on time without extensive effort spent on shipping and handling. A seamless solution for freight is vital to efficient e-commerce  logistics.  

FedEx defines freight based on weight and dimension: packages that weigh more than 68kg or measure more than 178cm in height, 302cm in length or 203cm in width are all classified as freight.

Freight shipping in e-commerce includes the bulk transfer of goods from the manufacturer to or between fulfillment centers as well as the shipment of heavy goods direct to the customer.  

In either case, seamless and efficient freight management can help streamline operations. It can also help avoid delays, which is important for meeting customer expectations

Here’s what you need to know to get started and simplify freight shipping for your e-commerce business. 


Understanding the challenges of freight shipping

Freight shipping differs from traditional parcel delivery by transporting goods that are large, heavy, or being shipped in significant quantities. When you think of freight, your mind might turn to container loads of goods or a pallet containing one heavy or fragile item. However, freight doesn't always have to be unique or even that large. Ordinary shipments like computers, clothes or toys can also be sent as freight.  

Here are some examples of freight shipments for your reference:

  • 100 desktop or laptop computers

  • 200 pairs of shoes or other large volume of garments

  • 50 espresso machines or a significant quantity of appliances 

  • A single sofa or wardrobe 

  • A single treadmill or other large piece of exercise equipment  

Whether shipping goods between e-commerce fulfillment centers or direct to the customer, managing freight shipments can be complicated and time-consuming.

Freight shipping challenges include:
 

  • Reliability: Businesses need assurance that goods will reach their destination on time and in the same condition they were shipped in.  

  • Complexity of scale: Those growing their business or shipping items to multiple fulfillment centers, need an easy way to manage and track their shipments in one place. 

  • Lack of visibility: Without accurate, real-time visibility into shipments it can be difficult to manage inventory. It can also create unnecessary worry about whether shipments will arrive on time.  

  • Packing and handling: Packing and handling freight requires its own equipment and careful planning.  For example, freight shipments are typically palletized to ensure handling efficiency and reduce package damage.




How a seamless solution for freight can simplify e-commerce logistics

Image
Image
Image

As e-commerce businesses grow, logistics can become more complex. A seamless freight solution allows for business expansion and the ability to adapt to new demands without significant disruptions. 

Let’s say you are already shipping heavy items between fulfillment centers. With the right freight solution, you can more easily adjust your strategy to ship to a new center or even direct to customers. You can also more easily manage a larger number of shipments as your business grows.   

So, what does a seamless solution for freight look like and how does it simplify e-commerce logistics?  


A seamless solution for freight requires a reliable logistics provider. In addition to ensuring on-time delivery, working with a trusted partner can reduce time spent worrying about potential shipping disruptions. Many leading logistics providers also offer near real-time shipment tracking which simplifies shipping by making it easier to manage delays and keep customers informed about delivery timelines. 

Efficient freight management becomes increasingly important as logistics grow more complex. A seamless solution should simplify coordination and tracking of shipments. Working with a single logistics provider helps by consolidating tracking and reporting. It can also save costs as some providers offer volume discounts.  

Digital tools for calculating rates, scheduling and tracking shipments, and managing billing and invoicing can further help to facilitate a seamless shipping experience. 




How to choose the right freight solution for your needs

Selecting the best service and provider for your freight shipment starts with understanding its unique requirements, such as weight, dimensions, and priorities like time, reliability, and cost. 


Image
Image
Image


How to choose the right freight service for your shipments

First, you will need to determine whether your shipment is classified as freight according to shipping services providers. Be aware that heavyweight or oversized shipments may require specialized freight services.  

Once you’ve determined your shipment classification, select the appropriate mode of transport—ocean, air, or land—based on your specific priorities. Ocean freight is ideal for large-volume shipments that are cost-sensitive and can accommodate longer transit times. Air freight is the go-to option for time-critical deliveries, offering speed but at a higher cost. Land freight, including trucking and rail, balances cost and speed for domestic or regional shipments. 

Additionally, businesses should consider priority, standard, or deferred freight services   based on their delivery timelines. Deferred freight shipping is a cost-effective choice for less urgent shipments, while priority options ensure faster delivery for time-sensitive goods.

How to choose the right partner for freight management

Selecting the right freight management partner is an important step in simplifying your logistics and supporting the smooth operation of your e-commerce business. The right partner can help you maintain efficiency, meet customer expectations, and adapt to growth. 

Here are the key factors to consider:

Image
Image
Image

Reliability

A dependable partner ensures reliable and consistent transit times that align with your business’s needs, helping you deliver on customer promises. Look for a provider with a proven track record of day or time-definite  delivery and minimal disruptions.


Image
Image
Image

Ease of management

Freight management should be seamless, with tools that make tracking shipments throughout their journey effortless. A partner offering streamlined administration—such as digital portals, simplified invoicing, or centralized reporting—can also reduce the burden of managing logistics.


Image
Image
Image

Transparency of costs

Understanding the true cost of freight services is essential. Choose a partner who provides clear pricing structures and highlights opportunities for savings, such as volume-based discounts.


Image
Image
Image

Scalability

As your e-commerce business grows, your freight needs will likely evolve. A scalable partner can provide broad geographical coverage and adapt to increased or fluctuating shipment volumes without compromising service quality.


Image
Image
Image

Responsive customer support 

Freight challenges can arise unexpectedly, making readily available support indispensable. A partner with a responsive customer service team can address concerns quickly and keep your operations running smoothly.





Take the next step and simplify your freight shipping

FedEx can help you simplify e-commerce logistics by providing one-stop-shop solutions and services for all your shipping needs, whether you are sending a single cargo package or multiple pieces in pallets and containers. 

Our freight solutions include reliable, day-definite delivery and easy-to-use digital tools that facilitate a seamless, self-service shipping experience

You can also get in touch with our freight experts for support in choosing the service that fits your freight shipping needs. 




More from Small Business Center

Article 6 image
Article 6 image
Article 6 image

Navigate Freight Shipping: Essential Tips for Success

Discover everything you need to know about shipping heavy items safely and hassle-free.


Article 6 image
Article 6 image
Article 6 image

Shipping heavy items? See the bigger picture

Use this list of tips to overcome cross-border logistics challenges of shipping heavy items.