How do I close my FedEx account?

Please follow the steps below to close a FedEx account:

  1. Settle all outstanding invoices (if any)
  2. Provide a letter of authorization (LOA) on a company letterhead (if applicable) that includes the following:
    • FedEx account number
    • Submission date of the request
    • Reason(s) for the request
    • Effective date of account termination
    • Name of authorized person with signature
    • Official company stamp (for corporate accounts only)
  3. Submit your request via email or you may contact us.
Very hard
Very easy

Can't find what you're looking for?

Contact us with one of these options.

Customer Service
Customer Service
Customer Service

Customer Service

Get in touch with our Customer Service for further enquiries about our services.


Contact Technical Support
Contact Technical Support
Contact Technical Support

Technical Support

Reach our specialist team if you have a technical question about any of our digital shipping tools.