From order to delivery: steps for e-commerce success
From order to delivery: steps for e-commerce success
The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.
The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.
The e-commerce fulfillment game has its uncertainties. What’s your next move after a disruption? Here’s our guide to keep things going and keeping customers happy.
E-commerce fulfillment: The FedEx guide to keeping online customers happy
Fulfillment is the heart of your business’ customer experience. But what should happen once the inventory and order are in? What if your supply chain is disrupted - then what? Knowing your next move is important to be able to serve your online customers the best way possible. These are 5 steps how you can do that:
Receive inventory
Effective inventory planning comes down to preparing ahead - by using technology to estimate demand and taking smaller, but frequent deliveries.
Manage orders
Orders in - the logistics process begins.
From here on, you should use order management systems integrated with shipping tools to streamline your process.
Pick and pack orders
Select the right products and package them securely for safe shipping.
Ship and deliver
No matter your speed, size, destination, and budget needs, knowing your shipping options will help you choose the right fit. Time to ship smarter, serve better and be cost-effective.
Process returns
Need to process a return? Simplify the way you and your customers handle the return and refund.
Receive inventory
Manage orders
Pick and pack orders
Effective inventory planning comes down to preparing ahead - by using technology to estimate demand and taking smaller, but frequent deliveries.
Orders in - the logistics process begins.
From here on, you should use order management systems integrated with shipping tools to streamline your process.
Select the right products and package them securely for safe shipping.
Ship and deliver
Process returns
No matter your speed, size, destination, and budget needs, knowing your shipping options will help you choose the right fit. Time to ship smarter, serve better and be cost-effective.
Need to process a return? Simplify the way you and your customers handle the return and refund.
Your e-commerce logistics partner
Enabling your e-commerce fulfillment services with flexibility, convenience, and smooth processes.
How to bounce back quickly after fulfillment issues
Mistakes and disruptions are common - and will happen. How do you overcome these obstacles? By keeping in the know and staying prepared. Here are some resources to help you:
Ways to recover from e-commerce fulfillment challenges
Recover quickly from e-commerce fulfillment failures by identifying any challenges and solving the problem ahead of time.
Ways to prepare against e-commerce challenges
Facing challenges in your e-commerce? We’re here to help - from fighting cybercrimes to customs regulations, here are ways you can navigate through 5 of the biggest issues successfully.
Ways to recover from e-commerce fulfillment challenges
Ways to prepare against e-commerce challenges
Recover quickly from e-commerce fulfillment failures by identifying any challenges and solving the problem ahead of time.
Facing challenges in your e-commerce? We’re here to help - from fighting cybercrimes to customs regulations, here are ways you can navigate through 5 of the biggest issues successfully.
Read this next
E-commerce logistics has never been more important. Get a 101 breakdown about how to bring logistics into your e-commerce strategy and create superior customer experiences.
Meet customer expectations in e-commerce delivery
The key step in e-commerce business operations: last mile delivery
Reach customers wherever, faster
Shipping matters in online shopping
Dropshipping - yay or nay?
