new customer on laptop

New Customer Center

New Customer Center

New Customer Center

Not sure where to start? You’ve come to the right place. Get the information you need and learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the right place. Get the information you need and learn more about how to ship with FedEx.

Not sure where to start? You’ve come to the right place. Get the information you need and learn more about how to ship with FedEx.

Ship Online

Three easy steps to start shipping online:

STEP 1
Log in with your fedex.com User ID and click ‘Shipping’ on the top of the page, then click ‘Create a Shipment.’

STEP 2
Enter shipment details and upload the required documents.

STEP 3
Click ‘Finalize Shipment’ to complete the shipment process and print the shipment air waybill.

How to Video HOW-TO VIDEO

Comfortable View 

An interactive experience that guides you through the shipping process.


Compact View

A condensed experience that gives you a view into the entire shipping process.


Tips TIPS

  1. When entering commodity information, make sure the total weight of the commodity is not greater than the total weight of the shipment indicated. You can save commodity profiles for future use.

  2. Remember to enter an email address if you wish to receive shipment notifications.

  3. Choose ‘Schedule a pickup’ in the ‘Pickup or drop off’ section to order a pickup for your shipment.

Guidelines GUIDELINES

View step-by-step instructions for how to ship with FedEx Ship ManagerTM at fedex.com and frequently asked questions.