rpirequest

FedEx Remote Pick-Up Request Form - Inbound Shipment

Complete this form to request FedEx pick up your shipment when the pickup location is in another country. The information mentioned below will be entered in our worldwide booking system

By submitting this form, you confirmed shipment, airway bill and clearance paper are ready for pick up.

Concerned the remote pickup request will be affected by some uncontrollable issue (as time difference / public holiday / sender cannot be always in business and so on), FedEx cannot promise you for exact pick-up time.

Complete sender information including shipper cell phone number and commodity description will be helpful on remote pick up.

Operation hours for submission: 09:00 to 21:00 on working days

You will receive email feedback containing the Case Number within 4 hours for request submitted during business hours;
If you submit request outside of business hours, you can expect to receive an email with the Case Number before 13:00 on the following working day;
If you have urgent requests during public holidays or outside of regular business hours, please reach out to the Customer Service Hotline.

Please fill the following items in English:

1. Enter the valid 12-digit tracking number. *

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• If you do not have the tracking number, kindly visit the FedEx official website to generate an air waybill and obtain the tracking number.
• If it is a multiple packages shipment, please enter the master shipment tracking number.

2. Enter the commodity name. *

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• Example: Kraft cardboard box

3. Package quantity and dimension (cm or in) *

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• Please provide the packed shipment dimension in the order of Length, width, and height, and separate the number with "x".
• Please provide the package quantity right after the same dimension size by using the "-" as package quantity separator. If the package information is more than one, please use "/" as separator.
• Example: 2 boxes of packages with length, width, and height of 30 cm; 5 boxes with length 40 cm, width 12 cm and height 3 cm. The value is 30x30x30cm-2/40x12x3cm-5.

4. Custom value and currency *

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• Example: 800 USD

5. Shipper's email address and telephone number (cell phone number preferred) *

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6. Requestor's email address *

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• If you have more than one email address, separate them using ";"
• Please ensure the email address you entered is accurate to receive the Case Number.
• Example: aa@gmail.com; bb@gmail.com

I understand and agree that to use FedEx services, FedEx may transfer personal information I provide to its affiliates outside of India and use or process such personal information in accordance with the FedEx Privacy Notice. *

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You acknowledge and agree that (a) FedEx has no obligation for carriage of any shipment unless, subject to any and all other applicable terms and conditions, the shipper appropriately completes and signs FedEx’s Air Waybill and the shipment is accepted by FedEx;(b) neither your Request, nor any act of FedEx in responding to your Request or anything contained in your submission shall be regarded or construed as constituting any agreement or other binding commitment of FedEx for accepting, transporting or delivering any shipment; and (c) this submission is not an air waybill, cargo receipt, consignment note, record of carriage or any other document which may have similar particular meaning and legal effect under applicable conventions, treaties, laws or regulations. To process the Request, you may be required in some countries to separately issue letter of guarantee in favor of FedEx for payment of all charges by the shipper and/or other payor. In any event that the above letter of guarantee is not required or not available to FedEx for any reason, you hereby issue an irrevocable guarantee in favor of FedEx, under which, you undertake, as a joint-liability guarantor of the shipper and/or other payor, to make payment to FedEx within seven (7) working days upon a request from FedEx for all charges, including transportation charges, and possible surcharges, customs and duties assessments including fees related to our pre-payment of the same, governmental penalties and fines, taxes, returning and warehousing charges, and FedEx’s lawyer’s fees and legal costs, related to the above shipment. *

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