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Goods and Services Tax (GST)

Goods and Services Tax (GST)

Goods and Services Tax (GST)

 

 

 

 

 

 

The Government of India has implemented the Goods and Services Tax Act (GST) from July 1, 2017. As per the GST Act and its rules, FedEx will raise state-wise invoices based on the location of pick-up, delivery, GST registration status of the customer, contracting address or address of clearance of shipments, as applicable.

For changing/updating your GST number in FedEx records, please email to ininvoicequeries@fedex.com. To ensure that your invoices are not impacted, email us immediately with your correct/updated GST.

As per the GST guidelines, FedEx will report invoices, credit and debit notes with incorrect/invalid GST number as ‘B2C’ (Business to Consumers), to comply with the regulations. If processed as B2C, you will not be able to claim the input tax credit.

Effective March 1, 2024, a Billing Change Fee will apply to rebilled invoices. The Billing Change Fee is chargeable over and above shipping charges, when a customer requests a change in any defined billing information for a shipment, after an invoice has been issued by FedEx.

Please attach the following documents along with your email:

  1. GST Registration certificate (if available)

  2. Unique Identification Number (UID), in case of United Nation bodies/Consulate/Embassy

  3. Permanent Account Number (PAN)

  4. Tax Deduction and Collection Account Number (TAN) 

Note for SEZ customers:

With reference to Section 16 of the Integrated Goods and Services (IGST) Act 2017, with effect from October 1, 2023, any supply of services to a Special Economic Zone (SEZ) for their authorized operations is treated as Zero-Rated Supply.

If you are a SEZ service recipient of FedEx located in a Domestic Tariff Area (DTA), you are required to provide a copy of the DTA Service Procurement Form (DSPF) for invoices of inward supplies received from us by mailing us at SEZinvoicing@fedex.com.

For filing returns /utility related to DSPF on the SEZ portal, quote the FedEx email ID SEZinvoicing@fedex.com so that in future, FedEx can receive your DSPF directly on our email id.

Frequently Asked Questions