FedEx® Advanced Tracking
FedEx® Advanced Tracking
Get visibility and details on the status of your shipments - all in a fully customised format.
Get visibility and details on the status of your shipments - all in a fully customised format.
Get visibility and details on the status of your shipments - all in a fully customised format.
Manage multiple shipments with customised tracking, reports, and more
Whether you’re a business shipping thousands of orders a day, or a shipper or recipient needing to track multiple packages at the same time, our advanced tracking dashboard can help.
It’s easy and free, all you need is your account number and login.
When you track through your customised tracking dashboard, you can:
Customise & save your views
Customise your dashboard by filtering and sorting, see shipments in list or calendar view, nickname shipments for easy identification and save this custom view.
Export your custom views
Export directly reports from the dashboard with the customised view you created or simply download all available data.
Manage your shipments
See up to 20,000 active FedEx shipments tied to your account and login. You can also assign more than one account number to your login.
Track the way you want
Access detailed status-tracking information, including estimated delivery time windows.
Generate email notifications
Create HTML push notifications for you or your recipients, selecting the desired time and language, either for all your ongoing shipments or for selected status only.
Get Proof of Delivery
Get proof of delivery by viewing and downloading an image of the recipient’s signature.
Let’s zoom into key dashboard features
Filtering options on shipment status, shipment information, shipper or recipient information
Customised views by selecting the status to be displayed in the top of the screen, ordering them and editing the columns in the table view
Save the custom views to reuse later and create up to 10 custom views
Find shipments using dynamic search by tracking number, names, or addresses
View shipments in a 'List' or 'Calendar' view
Get a link to share shipment details or remove it from the list
Export the list (Excel csv format or XML)
Set up notifications
Notifications from your dashboard are simple to set up
Set notifications for the alerts available under Shipment type
Select the notification type in the dropdown menu
Select the time window to receive notification (except for notifications sent at the event)
Add up to 5 email addresses per notification type and customise the language for each notification
Compare tracking tools
From single-package tracking to bulk-package tracking, you’ve got options.
| If you want to... | And be able to... | This is the ideal tracking tool for you. | |
|---|---|---|---|
| Manage up to 20,000 active shipments, without having to enter individual FedEx tracking or reference numbers. | See a list of estimated delivery time windows for all of your shipments; customise views and reports; access tracking documents and images; and send notifications to recipients via email. |  |
Customised tracking dashboard |
| Track up to 30 packages by entering individual FedEx tracking or reference numbers. | See an estimated delivery time window and use the tool to manage some aspects of the delivery process (e.g., request a redirect, address change, or vacation hold). |  |
Standard tracking |
Other actions you may want to take
Ship on-the-go
Need to send something quickly? Create a shipment from wherever you are in a flash.
Make tracking and shipping seamless
If you do not have one yet, sign up for a FedEx login to access more advanced tracking features.
Read service alerts
Get the latest info about events that might impact your shipments, like severe weather, natural disasters, power outages, and more.
Useful Information
What does my tracking status mean?
Here’s a guide to understanding the status of your FedEx package.
| Package status | Meaning |
|---|---|
| “Your package is in transit.” | “In transit” means your package is on its way to its final destination. It doesn’t necessarily mean your package is in a moving vehicle like an airplane or truck. It might be at one of our facilities. |
| “Your package is out for delivery.” | “Out for delivery” means your package was scanned by a package handler and placed on a pallet to be loaded on a vehicle for delivery. You can check the estimated delivery window online. |
| “There is no scheduled delivery date at this time.” | “No scheduled delivery date at this time” means we don’t have a delivery estimate, or we don’t have the package yet. You might see this status if your shipment is delayed or there’s a handling exception. (See below for exception examples.) |
| “Your scheduled delivery is now pending.” | “Scheduled delivery is now pending” means the delivery date has changed based on a delay of some kind. Know that we’re still doing everything we can to deliver your package as soon as possible. |
| “Delivery exception.” | “Delivery exception” means an unexpected event is preventing us from delivering your package. Some examples include customs delays, holiday closures, missing documentation, and security restrictions. |
Why isn’t my package moving?
You’ll see shipment updates at various points between your package’s pickup and its delivery. The frequency of scans varies, and it’s not unusual for a shipment to go more than 24 hours without an update, especially during long transit or during the clearance process.