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Service News

Service News

Service News

Stay on top of the latest regulatory updates, service disruptions, service news and alerts.

Stay on top of the latest regulatory updates, service disruptions, service news and alerts.

Stay on top of the latest regulatory updates, service disruptions, service news and alerts.

Conditions that may impact shipping and delivery services

Sometimes events and conditions beyond our control can disrupt our services. Here you'll find any active Service Alerts, along with tips on what you can do when faced with a service disruption.

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Local, Europe and Worldwide service impacts

Customers may experience delays on shipments. Please check our Service Update pdf for the latest information.


Potential causes for delivery delays

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Technology and network updates


Occasionally, technology and operational issues can cause service disruptions or impact our customers. When such situations arise, we work vigorously to assess those issues and take any necessary actions.




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Weather and other service disruptions


Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, industrial actions and national emergencies) may occur and cause delays for inbound and outbound shipments. Our top priorities are the safety and well-being of our team members and providing the best service to our customers.




Heavy Package
Heavy Package
Heavy Package

Latest regulatory updates

Learn about the latest updates to international trade regulations and how they could affect your business.


What you can do when faced with service disruptions

If you’re shipping or receiving a package that could be affected by a FedEx weather delay or other cause, there are some actions you can take before—or even after—it’s shipped.

If a package hasn’t shipped...

  • Check our active service alerts to see if any impact the package’s origin or destination area.
  • Contact the recipient to make sure they’re able to receive a package in the event there is a shipping delay.

If a package has already been shipped...

  • Request to redirect the package to a FedEx location to be held for pickup.

FedEx tracking website
FedEx tracking website
FedEx tracking website

Put custom tracking on full display

If you frequently ship or receive multiple packages at once, service delays are sure to be a concern. Use your customised tracking dashboard to get visibility of up to 20,000 active shipments.



Important Notifications

Need more help?

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Find answers to common questions in our FAQ Hub.


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Get answers from customer support.