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Can I request a refund if the delivery was late?

If we didn’t deliver your package on time, you may be able to request a refund or an adjusted invoice.

Learn more about our FedEx Money Back Guarantee Policy here. FedEx offers a money-back guarantee for certain transportation services subject to the FedEx Express Terms and Conditions of Carriage. This money-back guarantee can be suspended, modified or revoked by FedEx at any time and without prior notice. Details on the current status of the money-back guarantee are available on the FedEx website.

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