Chat Terms of Use
By initiating this chat session, you are authorising a FedEx Express representative to virtually share FedEx’ products and services information. This session may be recorded. You are responsible for monitoring this session and are required to ensure that no confidential information within your control is inadvertently accessed by or shared with FedEx and that no action is taken with respect to your system that may be unacceptable to you. This presentation session (including any attachments, if applicable) may contain confidential information intended for a specific individual and purpose. If you are not the intended recipient, you should end this session. Any disclosure, copying or distribution of this information, or the taking of any action based on such information, is strictly prohibited.
What is the technology powering the chat feature?
Salesforce Chat lets FedEx connect with its customers and website visitors in real time through a Web-based, text-only live chat.
What are the system requirements for the Salesforce customer chat client?
- Live Agent Chat works best in Google Chrome (latest version)
- Salesforce is designed to use as little bandwidth as possible, so that the site performs adequately over high-speed, dial-up, and wireless Internet connections.
- 8 megabytes of RAM
- Screen resolution of at least 1024 x 768