Demand Surcharge
Demand Surcharge
Demand Surcharge from October 21, 2024 (Hong Kong SAR China)
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, FedEx may apply a demand surcharge.
From October 21, 2024, to January 31, 2025, Demand Surcharge will be adjusted for certain FedEx international shipments.
| Service | Region / Country | Surcharge per kg* (in HKD) | |
| Priority^ | Economy^^ | ||
| Export shipments from Hong Kong SAR China to | Australia and New Zealand1 | HKD 2.3 per kg | HKD 2.3 per kg |
| Asia2 | HKD 2.3 per kg | HKD 2.3 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 17.2 per kg | HKD 17.2 per kg | |
| Europe4 (EU) | HKD 15.7 per kg | HKD 15.7 per kg | |
| India | HKD 15.7 per kg | HKD 15.7 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 15.7 per kg | HKD 15.7 per kg | |
| Latin America6,7 (LAC) | HKD 17.2 per kg | HKD 17.2 per kg | |
| ImportOne# shipments to Hong Kong SAR China from | Australia and New Zealand1 | HKD 0.8 per kg | HKD 0.8 per kg |
| Asia2 | HKD 0.8 per kg | HKD 0.8 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 0 per kg | HKD 0 per kg | |
| Europe4 (EU) except Israel |
HKD 0 per kg | HKD 0 per kg | |
| Israel | HKD 3.9 per kg | HKD 3.9 per kg | |
| India | HKD 0 per kg | HKD 0 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 0 per kg | HKD 0 per kg | |
| Latin America6,7 (LAC) | HKD 0 per kg | HKD 0 per kg | |
| Global Third-Party# shipments paid in Hong Kong SAR China | HKD 0 per kg | HKD 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of HKD 7.8 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia, New Zealand, Indonesia and Brunei.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Malaysia, Taiwan China, Thailand, Vietnam, Philippines, Macau SAR China, Cambodia, Laos, and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico and Puerto Rico.
4. EU: Includes Bulgaria, Cyprus, Czech Republic, Estonia, Faeroe Islands, Greenland, Croatia, Hungary, Israel, Iceland, Lithuania, Latvia, Malta, Poland, Romania, Serbia, Russia, Slovenia, Slovak Republic, Turkey, Ukraine, Belgium, Germany, Canary Islands, Spain, France, Channel Islands, United Kingdom, Italy, San Marino, Vatican City, Netherlands, Andorra, Austria, Switzerland, Denmark, Finland, Greece, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal and Sweden.
5. MEISA: Includes United Arab Emirates, Bangladesh, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Sri Lanka, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Afghanistan, Angola, Burkina Faso, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq, Kenya, Kyrgyzstan, Kazakhstan, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger, Nigeria, Nepal, Reunion, Rwanda, Seychelles, Senegal, Swaziland, Chad, Togo, Tunisia, Tanzania, Uganda, Uzbekistan, Zambia and Zimbabwe.
The surcharge amount also applies to other countries/territories: Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Georgia, Gibraltar, Macedonia, Moldova, Montenegro and Palestine Autonomous.
6. LAC: Includes Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Barbuda, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grand Cayman, Great Thatch Island, Great Tobago Islands, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jost Van Dyke Islands, Martinique, Montserrat, Nevis, Nicaragua, Norman Island, Panama, Paraguay, Peru, Saba, St. Barthelemy, St. Christopher, St. Croix Island, St. Eustatius, St. John, St. Kitts & Nevis, St. Lucia, St. Maarten, St. Martin, St. Thomas, St. Vincent, Suriname, Tortola Island, Trinidad & Tobago, Turks & Caicos Islands, U.S. Virgin Islands, Union Island, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.
Demand Surcharge from September 16, 2024 to October 20, 2024
| Service | Region / Country | Surcharge per kg* (in HKD) | |
| Priority^ | Economy^^ | ||
| Export shipments from Hong Kong SAR China to | Australia and New Zealand1 | HKD 2.3 per kg | HKD 2.3 per kg |
| Asia2 | HKD 2.3 per kg | HKD 2.3 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 17.2 per kg | HKD 17.2 per kg | |
| Europe4 (EU) | HKD 15.7 per kg | HKD 15.7 per kg | |
| India | HKD 15.7 per kg | HKD 15.7 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 15.7 per kg | HKD 15.7 per kg | |
| Latin America6,7 (LAC) | HKD 17.2 per kg | HKD 17.2 per kg | |
| ImportOne# shipments to Hong Kong SAR China from | Australia and New Zealand1 | HKD 0.8 per kg | HKD 0.8 per kg |
| Asia2 | HKD 0.8 per kg | HKD 0.8 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 0 per kg | HKD 0 per kg | |
| Europe4 (EU) | HKD 0 per kg | HKD 0 per kg | |
| India | HKD 0 per kg | HKD 0 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 0 per kg | HKD 0 per kg | |
| Latin America6,7 (LAC) | HKD 0 per kg | HKD 0 per kg | |
| Global Third-Party# shipments paid in Hong Kong SAR China | HKD 0 per kg | HKD 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of HKD 7.8 per shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia, New Zealand, Indonesia and Brunei.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Malaysia, Taiwan China, Thailand, Vietnam, Philippines, Macau SAR China, Cambodia, Laos, and Mongolia.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico and Puerto Rico.
4. EU: Includes Bulgaria, Cyprus, Czech Republic, Estonia, Faeroe Islands, Greenland, Croatia, Hungary, Israel, Iceland, Lithuania, Latvia, Malta, Poland, Romania, Serbia, Russia, Slovenia, Slovak Republic, Turkey, Ukraine, Belgium, Germany, Canary Islands, Spain, France, Channel Islands, United Kingdom, Italy, San Marino, Vatican City, Netherlands, Andorra, Austria, Switzerland, Denmark, Finland, Greece, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal and Sweden.
5. MEISA: Includes United Arab Emirates, Bangladesh, Bahrain, Egypt, Jordan, Kuwait, Lebanon, Sri Lanka, Oman, Pakistan, Qatar, Saudi Arabia, South Africa, Afghanistan, Angola, Burkina Faso, Burundi, Benin, Bhutan, Botswana, Congo, Dem Rep Of, Congo, Ivory Coast, Cameroon, Cape Verde, Djibouti, Algeria, Eritrea, Ethiopia, Gabon, Ghana, Gambia, Guinea, Iraq, Kenya, Kyrgyzstan, Kazakhstan, Liberia, Lesotho, Libya, Morocco, Madagascar, Mali, Mauritania, Mauritius, Maldives, Malawi, Mozambique, Namibia, Niger, Nigeria, Nepal, Reunion, Rwanda, Seychelles, Senegal, Swaziland, Chad, Togo, Tunisia, Tanzania, Uganda, Uzbekistan, Zambia and Zimbabwe.
The surcharge amount also applies to other countries/territories: Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Georgia, Gibraltar, Macedonia, Moldova, Montenegro and Palestine Autonomous.
6. LAC: Includes Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Barbuda, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grand Cayman, Great Thatch Island, Great Tobago Islands, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jost Van Dyke Islands, Martinique, Montserrat, Nevis, Nicaragua, Norman Island, Panama, Paraguay, Peru, Saba, St. Barthelemy, St. Christopher, St. Croix Island, St. Eustatius, St. John, St. Kitts & Nevis, St. Lucia, St. Maarten, St. Martin, St. Thomas, St. Vincent, Suriname, Tortola Island, Trinidad & Tobago, Turks & Caicos Islands, U.S. Virgin Islands, Union Island, Uruguay and Venezuela.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.
Demand Surcharge from August 5, 2024 to September 15, 2024
| Service | Region / Country | Surcharge per kg* (in HKD) | |
| Priority^^^ | Economy^^^^ | ||
| Export shipments from Hong Kong SAR China to | Australia and New Zealand1 | HKD 0 per kg | HKD 0 per kg |
| Asia2 | HKD 0 per kg | HKD 0 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 4.3 per kg | HKD 4.3 per kg | |
| Europe4 (EU) | HKD 6.9 per kg | HKD 6.9 per kg | |
| India | HKD 6.9 per kg | HKD 6.9 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 6.9 per kg | HKD 6.9 per kg | |
| Latin America6,7 (LAC) | HKD 0 per kg | HKD 0 per kg | |
| ImportOne# shipments to Hong Kong SAR China from | Australia and New Zealand1 | HKD 0 per kg | HKD 0 per kg |
| Asia2 | HKD 0 per kg | HKD 0 per kg | |
| USA, Canada, Mexico and Puerto Rico3 |
HKD 0 per kg | HKD 0 per kg | |
| Europe4 (EU) | HKD 0 per kg | HKD 0 per kg | |
| India | HKD 0 per kg | HKD 0 per kg | |
| Middle East, Indian Subcontinent and Africa5 (MEISA) |
HKD 0 per kg | HKD 0 per kg | |
| Latin America6,7 (LAC) | HKD 0 per kg | HKD 0 per kg | |
| Global Third-Party# shipments paid in Hong Kong SAR China | HKD 0 per kg | HKD 0 per kg | |
Demand Surcharge will be determined at FedEx’s sole discretion and subject to the terms and conditions provided in FedEx Service Guide and FedEx Standard Conditions of Carriage of shipment origin country. FedEx reserves the right to amend the Demand Surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. FedEx may also, at its sole discretion, cancel, modify or adjust any waiver of Demand Surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with FedEx. To find out the actual surcharge for your shipment, please log in to your FedEx account on fedex.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
Some countries/territories belonging to different geographical regions as presented above may follow the same surcharge amount (per kg) if they are grouped under the same pricing zone for any given rate scale or price list. For details, please refer to the zone index of your registered FedEx rate scale or price list, or contact your local Sales or Customer Service team.
* Minimum of HKD 7.8 per parcel shipment^ and HKD 392 per freight shipment^^ applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.
^ Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED), FedEx International Connect Plus (FICP).
^^ Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Deferred Freight (FDF).
^^^ Priority shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Priority Express (IPE), FedEx International Priority Freight (IPF) , FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Priority DirectDistribution Freight (IDF), FedEx International Connect Plus (FICP).
^^^^ Economy shipment services are FedEx International Economy (IE), FedEx International Economy Freight (IEF), FedEx International Economy DirectDistribution (IED), FedEx International Deferred Freight (FDF).
# For customers who have registered for the ImportOne/Global Third-Party service only. Customers registered for the ImportOne service will receive discounts based on the published destination-based International Import Express base rates, as indicated in their pricing agreement. For customers registered for the Global Third-Party service, discounts are based on the published Global Third-Party base rates, as indicated in their pricing agreement. For all other customers who have not registered for ImportOne/Global Third-Party service, surcharges applied on inbound/third-party shipments will be determined by the originating country/territory.
1. Australia and New Zealand: Includes Australia, New Zealand, Indonesia and Brunei.
2. Asia: Includes Japan, Mainland China, Singapore, South Korea, Malaysia, Taiwan China, Thailand, Vietnam, Philippines, Macau SAR China, Cambodia, Laos, Mongolia and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
3. USA, Canada, Mexico and Puerto Rico: Includes United States of America, Canada, Mexico, Puerto Rico and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
4. EU: Includes United Kingdom, Germany, France, Italy, Israel, Netherlands, Spain, Switzerland, Belgium, Sweden and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
5. MEISA: Includes United Arab Emirates, South Africa, Saudi Arabia, Kuwait, Pakistan, Morocco, Qatar, Bangladesh, Sri Lanka, Algeria, Egypt, Nigeria, Bahrain, Oman and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
6. LAC: Includes Brazil, Chile, Columbia, Peru, Argentina, Ecuador, Guatemala, Costa Rica, Dominican Republic, Panama and other countries/territories grouped under the same pricing zone of your registered FedEx rate scale or price list.
7. The surcharge amount also applies to other countries/territories: American Samoa, Cook Islands, Fiji, French Polynesia, Tahiti, Guam, Marshall Islands, Micronesia, New Caledonia, Northern Mariana Islands, Rota, Saipan, Tinian, Palau, Papua New Guinea, Samoa, East Timor (Timor-Leste), Tonga, Vanuatu and Wallis and Futuna.