Can I change the delivery address of my package?
- If you are a shipper, when you prepare your shipment you can enable the FedEx Delivery Manager service to allow your overseas customers to customize and change their delivery date and/or location at no extra cost. Once this is enabled, your customers will receive a notification via email and/or SMS and can request a change. Please note that this option is not applicable if your shipment is addressed to a company with the company name specified on the air waybill.
- You may change the delivery address of your export shipment within the same city, but if you request to redirect your shipment from one city to another city, additional shipping charges will be applied.
- Change of delivery address for an export shipment is an exception service, and we cannot assure its execution.
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