If my shipment is delayed, does the FedEx Money-Back Guarantee apply?

The Money-Back Guarantee (MBG) applies to selected FedEx Express services for Asia Pacific (APAC) and Middle East, Indian Subcontinent and Africa (MEISA) payers only. This money-back guarantee can be suspended, modified or revoked by FedEx at any time and without prior notice. For more information, please visit our Standard Conditions of Carriage.

Very hard
Very easy

Can't find what you're looking for?

Contact us with one of these options.

Customer Service
Customer Service
Customer Service

Customer Service

Get in touch with our Customer Service for further enquiries about our services.

CALL CUSTOMER SUPPORT
Write to Customer Support
Contact Technical Support
Contact Technical Support
Contact Technical Support

Technical Support

Reach our specialist team if you have a technical question about any of our digital shipping tools.

Call Technical Support
Write to Technical Support