• Go to FedEx Tracking, enter your 12-digit tracking number and click "Track"

• To learn more about how to track your shipment, visit FedEx Tracking Quick Help. 

Shipment notifications via email and/or SMS can only be enabled by shippers when they prepare the shipment.

The status of your shipment will be updated in the FedEx system at various points between pickup and delivery. The status of a package may remain the same for more than 24 hours while the shipment is in transit.

• You may contact us to change the delivery address of your import shipment within the same city, but if you request to redirect your shipment from one city to another city, additional shipping charges will be applied. 
• Change of delivery address for an import shipment is an exception service, and we cannot assure its execution.

*Terms and Conditions apply

Visit our location page to find a FedEx location near you.

Our FedEx Global Trade Manager and the Document Preparation Center provide you with a one-stop resource for international shipping information, including how to calculate estimated Duties and Taxes.

Estimated Duties and Taxes are based on invoice value, customs valuation & Incoterms® as per local customs rules.

The status “In transit” means your package is moving within the FedEx network and is going to be delivered on the scheduled delivery date if there are no transit or customs delay.

You may see "In transit" as your package status for a few days. A package can remain in this status until delivery. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck; it may be at a FedEx facility.

Customs and clearance delays occur for a variety of reasons. In general, clearance delay information is available from the detailed tracking page, including the reason for the delay and recommended action. If additional information is required from the shipper or recipient, FedEx will attempt to contact them.

After you log in to FedEx Billing Online using your fedex.com User ID, you will see an Account Summary, which shows a list of your open invoices with corresponding balances, your total balance due and total past due amount, if applicable.

If you don't have a tracking number, you can track by the reference number specified by the shipper when creating the shipment via the FedEx shipping tool. You can go to All Tracking Services, and select the "Track by Reference" tab. You then enter the reference number and relevant information to track your shipment.