How can I pay the duties and taxes?
There are four ways you can pay duties and taxes to FedEx:
1. Online
You can pay securely online using our payment portal. If we’ve sent you an email or SMS to pay your duties and taxes, you can also use the link in the message to pay — it’s unique to your shipment.
2. FedEx Billing Online
If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically.
3. Electronic bank transfer
To pay by bank transfer, please refer to the details on the invoice.
IMPORTANT! Please include your invoice number when making the payment. If you don’t have an invoice number please include your shipment reference or tracking number. If you’re paying multiple invoices, include the customer number too and email an itemised remittance advice to remit@fedex.com.
4. Direct Debit
To set up a direct debit, please contact Customer Service.
Can’t find what you’re looking for?
Contact us with one of these options.
