How do I write a goods description for a shipment? 

When describing the goods you’re shipping try to answer these three questions:

  • What are the goods?
  • What are they made of?
  • What are they used for?

The description should be specific, not vague. If the package contains branded items, include the brand and model number along with the description. And don’t just rely on the company product code to describe the goods. Where possible you should also include a harmonized code (HS code) for any products in your shipment.

Here’s a good and bad example of a goods description: 

VAGUE DESCRIPTION: Nuts
CLEAR DESCRIPTION: Hexagonal aluminium bicycle nut

Very hard
Very easy

Can’t find what you’re looking for?

Contact us through one of these options.

Chat to us

Our virtual assistant is available 24/7 to answer all your questions. If it doesn’t have an answer for you, our team will jump in to help.

Agents are not currently available

Write to us

Simply fill in a quick form with your query and our team will get back to you.

Go to form

Talk to us

If you don’t mind waiting a while, you can call us to speak to one of our team.

See phone numbers