If I purchase my goods online, are duties and taxes applicable?

If duties and taxes are applicable at the time of import, they will be charged regardless of how the goods were purchased.

When buying online, you need to be aware of the sale terms and conditions of the seller, and that the prices advertised on websites often do not include duty or tax. This can make products appear cheaper when compared to the country prices, so be aware and watch out for any freight, duties, taxes and other added charges at the time of import on top of the item price.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us through one of these options.

Chat to us

Our virtual assistant is available 24/7 to answer all your questions. If it doesn’t have an answer for you, our team will jump in to help.

Agents are not currently available

Write to us

Simply fill in a quick form with your query and our team will get back to you.

Go to form

Talk to us

If you don’t mind waiting a while, you can call us to speak to one of our team.

See phone numbers