How can I pay the duties and taxes?
There are four ways you can pay the duties and taxes to FedEx:
1. Online
You can pay securely online using our payment portal. If we’ve sent you an email or SMS to pay your duties and taxes, you can also use the link in the message to pay — it’s unique to your shipment.
2. FedEx Billing Online
If you’re a regular customer, you can sign up to FedEx Billing Online to receive your invoices electronically.
3. Electronic Bank Transfer
To pay by bank transfer, please use the following details:
Account name: FedEx Express FR SAS
Bank: BNP PARIBAS
IBAN: FR76 3000 4024 1400 0106 0231 268
BIC: BNPAFRPPXXX
IMPORTANT: When completing a bank transfer, make sure you include the invoice number.
4. Direct Debit
To set up a direct debit, please contact Customer Service
Can’t find what you’re looking for?
Contact us through one of these options.
Write to us
Simply fill in a quick form with your query and our team will get back to you.
Go to formTalk to us
If you don’t mind waiting a while, you can call us to speak to one of our team.
See phone numbers