Visit our pages to read more about the international fuel surcharge, additional handling surcharge and other surcharges. 

Visit our location page to find a FedEx location near you.

The Money-Back Guarantee (MBG) applies to selected FedEx Express services for Asia Pacific (APAC) and Middle East, Indian Subcontinent and Africa (MEISA) payers only. This money-back guarantee can be suspended, modified or revoked by FedEx at any time and without prior notice. For more information, please visit our Standard Conditions of Carriage.

Our FedEx Global Trade Manager and the Document Preparation Center provide you with a one-stop resource for international shipping information, including how to calculate estimated Duties and Taxes.

Estimated Duties and Taxes are based on invoice value, customs valuation & Incoterms® as per local customs rules.

After you log into FedEx Billing Online using your fedex.com User ID, you will see an Account Summary, which shows a list of your open invoices with corresponding balances, your total balance due and total past due amount, if applicable.

Visit our New Customer Center to learn all you need to know about how to ship with FedEx.

To get a quote for a specific package, use our Rate Tool.

Yes, a third party can collect the shipment. The person collecting the shipment must provide a valid photo identity/authorization letter from the shipper at the time of collection. Please ensure the shipper details match the identification details exactly to avoid any delays.