How can I get an update on my claim?
You will receive acknowledgement of your claim submission and regular updates on your claim after you file a claim and email it to us.Â
You can also visit our Make a Claim for a Lost or Damaged Shipment in our New Customer Center for tips and steps on how to make a claim.
Thank you for your feedback!
Contact us
Chat to Us
Our team is online Saturday to Thursday, 08:00- 18:00.
Write to Us
Reach the right person the first time, our contact forms will help you.
If you have a technical question about any of our digital shipping tools.
Call Us
Get in touch with our Customer Service for further enquiries about our services.