Time to go all in

Have your FedEx account number ready to create your user ID – be sure not to use your email address as a user ID. Once that’s done, you can add your colleagues as new users. Take a moment to also add more shipping account numbers for a complete view of your shipping activity.

If you want to add new users:

1. Log in to your FedEx account
2. Go to 'FedEx Administration'
3. Go to ‘Users’
4. Click 'Create new’ to add a new user — the user will receive an email with all their login details
5. Click ‘Import’ to add new users in bulk from a spreadsheet
6. Double-click on an existing user to change or delete their profile

If you want to add an existing account:

1. Log in to your FedEx account
2. Go to 'FedEx Administration'
3. Go to ‘Users’
4. Click ‘Add Existing’
5. Enter the information of the account you’d like to add. Make sure all the information matches.
6. Assign the account to the groups you have in ‘FedEx Administration’
7. Click ‘Save’ to add the account

Will you handle FedEx invoices? With FedEx^® Billing Online, you can easily track, manage and download invoices. Make sure to activate this secure online tool for total control over your money matters. You’ll be able to choose your preferred payment methods and access your data for up to 180 days after an invoice is paid.

Remember the bank details for FedEx and TNT services are different — please make sure to inform the person in your company responsible for setting up suppliers. Take this time to also let your shipping partners know you ship with FedEx now and no longer with TNT.

Stay connected by moving your contacts from TNT over to FedEx. Just import your address book from myTNT (or another source) into your FedEx account.

If you have a myTNT address book:

1. Log in to your myTNT account
2. Click 'Address book' on the left side of the screen
3. Click 'Download address book' at the top-right of the screen
4. Choose to download your address book in 'FedEx format (.csv)'
5. Log in to your FedEx account
6. Click on the 'Import/Export' tab at the top of the screen
7. Choose to import to your central or personal address book in the 'Choose action' section
8. Follow the prompts and choose the file you downloaded from myTNT
9. Confirm that the file type selected is 'fedex.com address book (.csv)' before importing
10. Click 'Import'

If you have an address book that's not from myTNT:

1. Log in to your FedEx account
2. Click on the 'Import/Export' tab at the top of the screen
3. Choose to import to your central or personal address book in the 'Choose action' section
4. Follow the prompts and choose the file you want to import
5. Select your address book file type from the list
6. If the file type isn't on the list, check the 'Map my file fields to the FedEx import template' box
7. Click 'Import'
8. Map the fields on the left to the relevant FedEx field on the right
9. Click 'Use this mapping'