For medical device companies who develop high-value and temperature-sensitive products, moving goods through supply chains requires above-and-beyond care.

Take synthetic organs, such as artificial hearts. During transportation, these must be stored within a specific temperature range, and dropping below or exceeding this by even a couple of degrees can make them unusable. 

Thanks to our bespoke shipping capabilities, we were able to help one of our customers, a medical company shipping a synthetic heart within Scandinavia, to take this challenge on.

Our Special Services team reached out to contacts across our network and successfully sourced a temperature-controlled vehicle with a built-in cooling system for the very next day.

This was used to keep the heart between the required temperature range during transportation from one hospital to another. 

For progress updates, the customer had full access to a dedicated expert who could answer any shipping queries.

With the speed to get the heart between the two hospitals the next day, the manufacturer met the surgical team’s tight deadline and helped them to carry out potentially life-changing surgery on time.

A specialised vehicle and round-the-clock support gave our customer the reassurance they could take on any challenge, and kickstarted regular deliveries of synthetic hearts – not just in Scandinavia, but across our entire European network.

Discover our wide range of TNT special services and put our bespoke logistics to work for you.