General Question

Quick links

Track a package

FIND A FEDEX LOCATION

FILE A CLAIM

Get Rates and Transit Times

ORDER SUPPLIES

Ship a package

SCHEDULE A PICKUP

Frequently asked questions

Where can I find information on surcharges?

Visit our pages to read more about the international fuel surcharge and our other surcharges.

How do I find a FedEx location?

Visit our location page to find a FedEx pickup point near you.

If my shipment is delayed, does the Money-Back Guarantee apply?

Except for select FedEx Express services for U.S. payers only, MBG remains suspended for all other FedEx services worldwide.

How do I calculate estimated Duties and Taxes?

Our FedEx Global Trade Manager and the Document Preparation Center provide you with a one-stop resource for international shipping information, including how to calculate estimated Duties and Taxes.

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