how-shipping-costs-are-calculated

How shipping costs are calculated and the factors that influence them

How shipping costs are calculated and the factors that influence them

How shipping costs are calculated and the factors that influence them

Let’s dive into the factors that influence shipping cost calculation and how you can use this knowledge to your advantage

Let’s dive into the factors that influence shipping cost calculation and how you can use this knowledge to your advantage

Let’s dive into the factors that influence shipping cost calculation and how you can use this knowledge to your advantage

Running a small business means juggling many tasks, and managing shipping costs is one of the most crucial ones. Logistics might not seem significant at first, but Deloitte found that 6 out of 10 customers consider shipping costs an important factor when deciding where to shop, making it essential for businesses to manage these costs effectively.

By understanding how shipping costs are calculated, you can save money, plan better, and ensure smooth, reliable deliveries that keep your customers happy.




Why understanding shipping costs matters

Shipping cost calculation can make or break your pricing strategy and overall expenses. Logistics costs currently represent 12% to 20% of e-commerce revenues, with projections suggesting these costs could rise to 15% to 25% due to increased final-mile expenses, which can significantly impact profitability.

Managing logistics expenses effectively not only saves you money but also improves your supply chain efficiency. This ensures timely deliveries, optimizes inventory management, and enhances customer satisfaction.


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Key factors influencing shipping costs

Package dimensions and weight

Why it matters: Carriers charge based on the space your package occupies and its weight. Surprisingly, a bulky but lightweight package might cost more than a small, heavy one. This is because carriers use dimensional weight (DIM weight) to reflect the space a package takes up in their trucks or planes, not just its actual weight.

Tip: Measure your packages accurately. To save on costs, use appropriately sized boxes with sufficient padding to protect your items. Avoid using oversized packaging when it isn't necessary, but always ensure your items are safely packed to prevent damage.

Shipping distance

Why it matters: The farther your package travels, the more it costs. Carriers categorize destinations into shipping zones, and prices increase for distant zones. This is because longer distances consume more fuel and require more handling.

Tip: Consider using fulfillment centers or warehouses that are closer to your main customer bases to reduce shipping distances and costs. For example, if most of your customers are in a specific region, see if you can store inventory in a nearby location. This way, you can shorten delivery routes and save on shipping expenses with your shipping provider.

Delivery speed

Why it matters: Expedited shipping options like overnight delivery are pricier due to the additional resources required. Faster delivery services need priority handling, often involving air transport and special routing, which adds to the cost.

Tip: Offer a range of shipping options to balance cost and delivery speed for your customers. Encourage customers to choose slower, more economical options when their order isn't urgent.

Shipping methods

Why it matters: Ground shipping is generally cheaper than air or sea, but the best choice depends on how quickly your products need to reach customers. Each method has its own cost structure, with air being the fastest and most expensive, sea being cost-effective for large shipments, and ground being ideal for domestic deliveries.

Tip: Focus on selecting the delivery speed and service that best fits your business needs. This simplifies the decision-making process by letting you prioritize what’s most important — delivery date and cost. FedEx offers options that balance speed and budget, so you can choose the right service for you.

Destination type

Why it matters: Shipping to residential areas usually costs more due to extra handling and delivery challenges. Remote or rural areas might also incur higher charges because they are harder to reach and less frequently serviced.

Tip: Offer incentives for customers to ship to commercial addresses or local pick-up points to reduce costs.

Shipping provider discounts

Why it matters: Discounts from shipping providers can significantly reduce your overall shipping costs. These discounts can come from digital tools, increased usage, or loyalty programs.

Tip: Consolidate your shipments with one provider to qualify for higher discounts. Take advantage of FedEx’s account opening discount and FedEx Rewards to maximize your savings.

Customs duties

Why it matters: International shipping can involve customs duties and taxes, which vary by country and can add to your overall shipping costs. With FedEx, the cost of processing customs paperwork is included in the shipping quote, so customers only need to focus on government-imposed fees, like taxes. However, if customers request special handling (e.g., using their own broker), additional fees may apply.

Tip: Research and understand these fees ahead of time to avoid surprises and incorporate them into your pricing for international customers.

Fuel surcharges

Why it matters: These surcharges fluctuate with fuel prices, impacting your overall shipping cost. Carriers adjust these fees based on the current cost of fuel to cover the additional expense.

Tip: While these surcharges are influenced by external factors, staying informed about fuel price trends can help you better plan your shipping budget. Building this into your logistics strategy allows you to navigate price fluctuations more effectively.

Handling services

Why it matters: Handling services, like multiple delivery attempts, customs clearance, and special handling (e.g., forklifts or trucks), can impact shipping costs. These are often necessary for end-to-end shipping.

Tip: Choose a provider that offers comprehensive handling services to ensure smooth and reliable deliveries. FedEx offers efficient customs clearance and flexible delivery options, which helps you avoid unexpected additional charges.

Additional services

Why it matters: Extra services like insurance or signature confirmation increase your shipping costs but provide added security. These services ensure your package is handled with extra care and confirm its delivery.

Tip: Evaluate the necessity of each additional service based on the value of the items being shipped. For high-value or fragile items, investing in these services can prevent costly losses or damages.

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How to compare shipping options by cost and speed

Choosing the right shipping option involves balancing cost and speed to meet your business needs and customer expectations. Understanding which service to use depends on your priorities — whether it’s getting products delivered quickly or optimizing for cost.

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When speed is crucial

If you’re shipping perishable goods or have customers expecting next-day deliveries, speed becomes a top priority. For example, a small business selling high-end electronics may need to ship internationally for next-day delivery to maintain customer satisfaction. In this case, services like FedEx International First®, which provides time-definite early-day delivery within 1 to 3 business days, are ideal. Another option is FedEx International Priority®, which offers fast delivery by the end of the next business day to most locations.


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When cost is the main concern

For businesses shipping non-urgent products, cost savings become more important than speed. Let’s say you own a company that sells home decor items. These products aren’t typically time-sensitive, so opting for a more economical option like FedEx International Economy® helps you keep costs low while still offering reliable service. Similarly, for larger, non-urgent shipments over 68kg, FedEx International Economy® Freight is a cost-effective choice.







Checklist for accurate shipping cost estimates

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To ensure you get the most accurate shipping cost estimates, have the following information ready:

  • Origin and destination postal codes

  • Item value

  • Package weight and dimensions

  • Any additional services like insurance

Understanding the factors that influence shipping costs can help you improve your shipping strategies, reduce expenses, and increase customer satisfaction.





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