What do I need to do?
What do I need to do?
A step-by-step guide to preparing for CARM Release 3
To help ensure a smooth transition into CARM, there are specific steps you need to follow as a FedEx brokerage customer. The actions you need to take may vary depending on whether you are a FedEx Express or FedEx Trade Networks customer (FedEx Trade Networks may provide brokerage services for commercial goods imported into Canada using FedEx Ground and FedEx Freight).
If you use both FedEx Express and FedEx Trade Networks, you will need to complete the steps provided for both entities.
In the CARM Client Portal
This is essential for importing commercial goods into Canada and enables your business to transact directly with the CBSA.
You'll receive a request from Federal Express Canada Corporation and/or FedEx Trade Networks Transport & Brokerage (Canada) Inc. in the CBSA CARM Client Portal to confirm our business relationship.
This will allow us to keep managing key actions on your behalf.
Quick reminders:
- The Business Account Manager (BAM) assigned by your business must approve the delegation of authority request from FedEx. The BAM can approve requests from multiple customs brokers.
- Even if you already have a valid General Agency Agreement and Power of Attorney on file with FedEx Express, you must still approve our delegation of authority request.
In the FedEx Importer Profile Hub
Log in to the FedEx Importer Profile Hub (FedEx Express only).
if you’ve already signed a General Agency Agreement and Power of Attorney designating FedEx Express as your broker, use the FedEx Importer Profile Hub to update and manage CARM information for each of your FedEx account(s) used for importing. To begin, create a fedex.ca User ID if you don’t already have one, then return to this page to log in.
Once logged in to the FedEx Importer Profile Hub:
- Add your FedEx account number and associated Canada Revenue Agency business number
- Provide and verify the email address associated with the account.
- Click 'Complete FedEx CARM Profile' after adding the account.
- Navigate to the FedEx CARM Information section and select the applicable option from each drop-down menu.
You’re all set!
Once logged in to the FedEx Importer Profile Hub:
- Add your FedEx account number and associated Canada Revenue Agency business number
- Provide and verify the email address associated with the account.
- Click 'Complete FedEx CARM Profile' after adding the account.
- Navigate to the FedEx CARM Information section and select the applicable option from each drop-down menu.
You’re all set!
What’s coming next?
Post financial security
After Release 3, commercial importers will need to post their own financial security to account for imported goods with the CBSA. This enables customs broker(s) to maintain the current process of obtaining electronic releases on their behalf.
Payment of import duties and taxes
Importers who want to pay the CBSA directly, starting in Release 3, must inform FedEx Express or FedEx Trade Networks beforehand.
Need more help with CARM?
Our friendly and knowledgeable team is here to assist you. If you have specific questions about the CARM requirements for you shipments, please contact one of our experts.
What do I need to do?
Depending on whether you are a FedEx Express or FedEx Trade Networks (FedEx Trade Networks may provide brokerage services for commercial goods imported into Canada using FedEx Ground and FedEx Freight) customer, the steps you need to take may differ. Please select the option that describes which FedEx services you currently use. If you use both FedEx Express and FedEx Trade Networks, you will need to complete the steps provided for both entities.
We will update steps here as new requirements for Release 3 are firmed up, so consider bookmarking this page!