FedEx^® Temperature Control Solutions

Safeguard the Integrity of Your Temperature Sensitive Shipments

Even a slight change in temperature can compromise your shipment’s integrity. From keeping specimens cold to protecting pallets from freezing, FedEx has a temperature control solution for your healthcare shipping needs. Talk to an expert to learn more about how our temperature-control solutions can help support your healthcare business.

FedEx Temperature Control Solutions

Get more assurance for temperature sensitive shipments. Count on our portfolio of temperature-controlled solutions to help maintain the integrity of your shipment.

FedEx Temp-Assure Cold Packaging

Keep your temperature-sensitive shipments between 2°C and 8°C without the weight and hassle of using gel packs. You get reliable performance in a lightweight package that continuously evaporates small quantities of water at low pressure —with up to 96 hours of cooling for your products.*

Features and Benefits of Cold Shipping Package Provided by FedEx

Constant Temperature

Keeps your shipment in a consistent 2°C to 8°C environment.

Three Box Sizes

Small, medium and large.

Lightweight

Relative to dry ice or gel packs, you'll pay less to ship the unit itself.

Two Cooling
Duration Options

Keep shipments cool up to 48 hours* with our standard unit (available for all three sizes) or up to 96 hours* with our extended duration unit (available in small and medium).

Hassle-free
Preparation

Simply press a button to start the unit right before you pack it.

Infectious and Non-infectious
Substance Compliance**

Use the provided inner packaging for infectious substances.

Ordering and Using Cold Shipping Packages

For more information, contact your FedEx account executive or call the cold shipping hotline at 1.888.817.9993.

Place your order online through the customized, secure orderboxesnow.com web portal.

FedEx delivers the temperature-controlled packaging to your pickup point.

Simply load your materials into the container and follow the instructions to activate the packaging. FedEx then picks up the shipment and delivers it.

The recipient unpacks the materials from the container.

Order cold shipping packages

* Actual cooling duration varies, depending on external temperatures. Some restrictions and conditions apply. For more information and conditions of sale, go to orderboxesnow.com or call 1.888.817.9993.
** For infectious substances, customer must use inner packaging, which meets IATA Packing Instruction 650 for UN3373 only.

FedEx Temp-Assure Thermal Blanket

When your palletized freight needs insulation from the elements and must stay within a specific temperature range, the FedEx thermal blanket* (FTBS) has you covered.

Features and Benefits of Thermal Blanket Provided by FedEx

Save on Costs

Eliminate the need to purchase your own thermal blankets or manage returns of rented ones by taking advantage of the FedEx thermal blanket solution.*

No Additional Duties or Taxes

Since the solution is classified as an international tool of trade offered by FedEx, you don't incur any additional duties or taxes applied to the thermal blanket.

Temperature Controlled Vehicles

Products are picked up and delivered in temperature-controlled vehicles.**

Protection Against
Elements

Thermal blanket that helps to maintain a constant temperature range of 15°C to 25°C¹ for your pallets of freight2 and provides insulation protection against direct sunlight, rain and humidity.

Proactive Monitoring
and Tracking

Proactive monitoring and coordination to enable enhanced shipment status tracking and help ensure delivery compliance.

Available in Select
Major World Markets

FedEx thermal blanket solution² is available in the following countries: Canada, United States, Brazil, Germany, Spain, Sweden, Switzerland, India, Japan, Singapore.

* Certain terms, conditions and restrictions apply. Contact your FedEx account executive for details or refer to your FTBS agreement.
** Provision of a refrigerated vehicle for pickup and delivery is subject to prior written mutual agreement. Additional charges may apply. Contact your FedEx account executive for details.
¹ With allowable variance of plus or minus 5°C.
² Minimum of four skids.

FedEx Custom Critical®

Do you need temperature-controlled transportation solutions for your sensitive shipments? FedEx Custom Critical is ideal when you need next-level, 24/7 support for your shipments, especially if they’re sensitive, valuable or hazardous.

It’s an optimal service for healthcare shipments where you’ll receive advanced temperature monitoring and control, and enhanced tracking capabilities.

Take advantage of enhanced shipment security including exclusive-use vehicles, continuous on-board monitoring and proactive shipment communication. Plus, with White Glove, Freight Solutions and Surface Expedite, there are a range of service offerings to choose from.

White Glove Services®

Surface and air services
A range of temperature control solutions to help achieve regulatory compliance
High security standards to help safeguard shipments from theft and damage

Freight Solutions

Near real-time tracking*
Proactive shipment notifications
Enhanced security protocols

FedEx Custom Critical Surface Expedite®

Direct, door-to-door delivery
Only your freight is on the truck
Pickup and delivery times are set by your schedule
Service throughout much of North America

* For Freight Solutions, tracking updates are available every 15 minutes

Temperature Control Options to Support Your Shipments

Help ensure viability and compliance

Whether you need standard temperature-controlled shipping or auditable temperature documentation for regulatory compliance, you’ve got options.

Frozen (-13°F to 14°F / -25°C to -10°C)
Refrigerated (35°F to 46°F / 2°C to 8°C)
Cool (46°F to 59°F / 8°C to 15°C)
Controlled Room Temperature (59°F to 86°F / 15°C to 30°C)

Plan for success with a shipping study

Before you implement your cold-shipping plan, work with our specialists to conduct a shipping study. It can help you fine-tune your strategy to help avoid potential compliance issues and product loss.

Testing on all segments of your cold-shipping plans before implementation
Performance data on specific lanes, containers, vehicles or packaging
Analysis and reporting on temperature excursions or deviations
Help in responding to an FDA 483 letter

Choose your level of service

Standard services:

Direct delivery by trained drivers
24/7/365 service
Notifications in transit
Security service options
Basic temperature-controlled documentation

Temperature-controlled validated services:

A dedicated QA team
Customized quality systems and protocols
Delivery in a thermal-mapped vehicle with a precise, traceable, independent temperature data logger
Advanced temperature monitoring and location tracking
Compliance support, including an audit trail
Optional secure transportation services
Ideal for pharmaceuticals, vaccines, serums, blood, food ingredients and certain chemicals

Ensure viability
and compliance

Whether you need standard temperature-controlled shipping or auditable temperature documentation for regulatory compliance, you’ve got options.

Frozen (-13°F to 14°F / -25°C to -10°C)
Refrigerated (35°F to 46°F / 2°C to 8°C)
Cool (46°F to 59°F / 8°C to 15°C)
Controlled Room Temperature (59°F to 86°F / 15°C to 30°C)

Choose your
level of service

Standard services:

Direct delivery by trained drivers
24/7/365 service
Notifications in transit
Security service options
Basic temperature-controlled documentation

Temperature-controlled validated services:

A dedicated QA team
Customized quality systems and protocols
Certified capabilities
Delivery in a thermal-mapped vehicle with a precise, traceable, independent temperature data logger
Advanced temperature monitoring and location tracking
Compliance support, including an audit trail
Optional secure transportation services
Ideal for pharmaceuticals, vaccines, serums, blood, food ingredients and certain chemicals

Plan for success with a
shipping study

Before you implement your cold-shipping plan, work with our specialists to conduct a shipping study. It can help you fine-tune your strategy to help avoid potential compliance issues and product loss

Testing on all segments of your cold-shipping plans before implementation
Performance data on specific lanes, containers, vehicles or packaging
Analysis and reporting on temperature excursions or deviations
Help in responding to an FDA 483 letter

Protect What’s Valuable

Choose the level of protection that works for you.

Standard Security

Exclusive vehicle use on every shipment
Direct, door-to-door service throughout the U.S. and Canada
Continuous, active monitoring via two-way on- board satellite communication
Proactive shipment intervention, notifications, and contingency plans
A digital photo of your background-checked driver
In-house security specialists
Customized standard operating procedures, if needed
Vehicles equipped with emergency alert capabilities
Secure online shipment tracking from pickup to delivery

Additional Security

Driver secure program: Straight-through options, cargo lock/seal, driver present within 25 feet of the vehicle, custodial control, confidentiality, and proactive delay notifications
Secure parking in FedEx locations: Freight transfers handled at FedEx security-approved facilities
Command centre tracking: A dedicated monitoring team