FedEx® Temperature Control Solutions
Safeguard the Integrity of Your Temperature Sensitive Shipments
Even a slight change in temperature can compromise your shipment’s integrity. From keeping specimens cold to protecting pallets from freezing, FedEx has a temperature control solution for your healthcare shipping needs. Talk to an expert to learn more about how our temperature-control solutions can help support your healthcare business.
FedEx Temperature Control Solutions
Get more assurance for temperature sensitive shipments. Count on our portfolio of temperature-controlled solutions to help maintain the integrity of your shipment.
FedEx Temp-Assure Cold Packaging
Keep your temperature-sensitive shipments between 2°C and 8°C without the weight and hassle of using gel packs. You get reliable performance in a lightweight package that continuously evaporates small quantities of water at low pressure —with up to 96 hours of cooling for your products.*
Features and Benefits of Cold Shipping Package Provided by FedEx
Constant Temperature
Keeps your shipment in a consistent 2°C to 8°C environment.
Three Box Sizes
Small, medium and large.
Lightweight
Relative to dry ice or gel packs, you'll pay less to ship the unit itself.
Two Cooling
Duration Options
Keep shipments cool up to 48 hours* with our standard unit (available for all three sizes) or up to 96 hours* with our extended duration unit (available in small and medium).
Hassle-free
Preparation
Simply press a button to start the unit right before you pack it.
Infectious and Non-infectious
Substance Compliance**
Use the provided inner packaging for infectious substances.
Ordering and Using Cold Shipping Packages
For more information, contact your FedEx account executive or call the cold shipping hotline at 1.888.817.9993.
FedEx delivers the temperature-controlled packaging to your pickup point.
Simply load your materials into the container and follow the instructions to activate the packaging. FedEx then picks up the shipment and delivers it.
The recipient unpacks the materials from the container.
* Actual cooling duration varies, depending on external temperatures. Some restrictions and conditions apply. For more information and conditions of sale, go to orderboxesnow.com or call 1.888.817.9993.
** For infectious substances, customer must use inner packaging, which meets IATA Packing Instruction 650 for UN3373 only.
FedEx Temp-Assure Thermal Blanket
When your palletized freight needs insulation from the elements and must stay within a specific temperature range, the FedEx thermal blanket* (FTBS) has you covered.
Features and Benefits of Thermal Blanket Provided by FedEx
Save on Costs
Eliminate the need to purchase your own thermal blankets or manage returns of rented ones by taking advantage of the FedEx thermal blanket solution.*
No Additional Duties or Taxes
Since the solution is classified as an international tool of trade offered by FedEx, you don't incur any additional duties or taxes applied to the thermal blanket.
Temperature Controlled Vehicles
Products are picked up and delivered in temperature-controlled vehicles.**
Protection Against
Elements
Thermal blanket that helps to maintain a constant temperature range of 15°C to 25°C1 for your pallets of freight2 and provides insulation protection against direct sunlight, rain and humidity.
Proactive Monitoring
and Tracking
Proactive monitoring and coordination to enable enhanced shipment status tracking and help ensure delivery compliance.
Available in Select
Major World Markets
FedEx thermal blanket solution2 is available in the following countries: Canada, United States, Brazil, Germany, Spain, Sweden, Switzerland, India, Japan, Singapore.
* Certain terms, conditions and restrictions apply. Contact your FedEx account executive for details or refer to your FTBS agreement.
** Provision of a refrigerated vehicle for pickup and delivery is subject to prior written mutual agreement. Additional charges may apply. Contact your FedEx account executive for details.
1 With allowable variance of plus or minus 5°C.
2 Minimum of four skids.
FedEx Custom Critical®
Do you need temperature-controlled transportation solutions for your sensitive shipments? FedEx Custom Critical is ideal when you need next-level, 24/7 support for your shipments, especially if they’re sensitive, valuable or hazardous.
It’s an optimal service for healthcare shipments where you’ll receive advanced temperature monitoring and control, and enhanced tracking capabilities.
Take advantage of enhanced shipment security including exclusive-use vehicles, continuous on-board monitoring and proactive shipment communication. Plus, with White Glove, Freight Solutions and Surface Expedite, there are a range of service offerings to choose from.
White Glove Services®
- Surface and air services
- A range of temperature control solutions to help achieve regulatory compliance
- High security standards to help safeguard shipments from theft and damage
Freight Solutions
- Near real-time tracking*
- Proactive shipment notifications
- Enhanced security protocols
FedEx Custom Critical Surface Expedite®
- Direct, door-to-door delivery
- Only your freight is on the truck
- Pickup and delivery times are set by your schedule
- Service throughout much of North America
* For Freight Solutions, tracking updates are available every 15 minutes
Temperature Control Options to Support Your Shipments
Help ensure viability and compliance
Whether you need standard temperature-controlled shipping or auditable temperature documentation for regulatory compliance, you’ve got options.
- Frozen (-13°F to 14°F / -25°C to -10°C)
- Refrigerated (35°F to 46°F / 2°C to 8°C)
- Cool (46°F to 59°F / 8°C to 15°C)
- Controlled Room Temperature (59°F to 86°F / 15°C to 30°C)
Plan for success with a shipping study
Before you implement your cold-shipping plan, work with our specialists to conduct a shipping study. It can help you fine-tune your strategy to help avoid potential compliance issues and product loss.
- Testing on all segments of your cold-shipping plans before implementation
- Performance data on specific lanes, containers, vehicles or packaging
- Analysis and reporting on temperature excursions or deviations
- Help in responding to an FDA 483 letter
Choose your level of service
Standard services:
- Direct delivery by trained drivers
- 24/7/365 service
- Notifications in transit
- Security service options
- Basic temperature-controlled documentation
Temperature-controlled validated services:
- A dedicated QA team
- Customized quality systems and protocols
- Delivery in a thermal-mapped vehicle with a precise, traceable, independent temperature data logger
- Advanced temperature monitoring and location tracking
- Compliance support, including an audit trail
- Optional secure transportation services
- Ideal for pharmaceuticals, vaccines, serums, blood, food ingredients and certain chemicals
Ensure viability
and compliance
Whether you need standard temperature-controlled shipping or auditable temperature documentation for regulatory compliance, you’ve got options.
- Frozen (-13°F to 14°F / -25°C to -10°C)
- Refrigerated (35°F to 46°F / 2°C to 8°C)
- Cool (46°F to 59°F / 8°C to 15°C)
- Controlled Room Temperature (59°F to 86°F / 15°C to 30°C)
Choose your
level of service
Standard services:
- Direct delivery by trained drivers
- 24/7/365 service
- Notifications in transit
- Security service options
- Basic temperature-controlled documentation
Temperature-controlled validated services:
- A dedicated QA team
- Customized quality systems and protocols
- Certified capabilities
- Delivery in a thermal-mapped vehicle with a precise, traceable, independent temperature data logger
- Advanced temperature monitoring and location tracking
- Compliance support, including an audit trail
- Optional secure transportation services
- Ideal for pharmaceuticals, vaccines, serums, blood, food ingredients and certain chemicals
Plan for success with a
shipping study
Before you implement your cold-shipping plan, work with our specialists to conduct a shipping study. It can help you fine-tune your strategy to help avoid potential compliance issues and product loss
- Testing on all segments of your cold-shipping plans before implementation
- Performance data on specific lanes, containers, vehicles or packaging
- Analysis and reporting on temperature excursions or deviations
- Help in responding to an FDA 483 letter
Protect What’s Valuable
Choose the level of protection that works for you.
Standard Security
- Exclusive vehicle use on every shipment
- Direct, door-to-door service throughout the U.S. and Canada
- Continuous, active monitoring via two-way on- board satellite communication
- Proactive shipment intervention, notifications, and contingency plans
- A digital photo of your background-checked driver
- In-house security specialists
- Customized standard operating procedures, if needed
- Vehicles equipped with emergency alert capabilities
- Secure online shipment tracking from pickup to delivery
Additional Security
- Driver secure program: Straight-through options, cargo lock/seal, driver present within 25 feet of the vehicle, custodial control, confidentiality, and proactive delay notifications
- Secure parking in FedEx locations: Freight transfers handled at FedEx security-approved facilities
- Command centre tracking: A dedicated monitoring team
Manage Your Shipments Online
Log in to:
- Check rates and quotes
- Book and track shipments
- View and pay invoices
- Access temperature-control details
Contact a Healthcare Shipping Specialist
Request a consultation to learn more about how FedEx can support your healthcare shipping requirements.
Clinical Trials
Collecting sensitive shipments for test medication, vaccines, blood and biological samples from manufacturing sites and thousands of clinical sites.
Medical Devices and Equipment
Shipping medical devices and equipment directly to hospitals locally and abroad, offering a wide range of shipping solutions.
Pharmaceuticals
Helping to ensure the integrity of your products through the entire shipping journey, from manufacturing to delivery.