FedEx® & Medical Devices
FedEx® & Medical Devices
Ship Your Medical Devices With Confidence
Trust FedEx to provide enhanced visibility, an expansive international network and expedited services to get your critical medical devices, surgical kits and equipment to operating theatres, hospitals and doctor’s offices around the world.
A simpler way to ship medical equipment, devices and supplies
Healthcare and logistics can be complex, but FedEx can help. Whether you need parcel or freight shipping, returns management or robust shipment tracking, FedEx has a portfolio of services to support your business and healthcare shipments.
Prioritized handling* for sensitive shipments like pacemakers, surgical tools, and replacement parts.
Specialty services for in-transit monitoring, temperature-controlled shipments and dangerous goods.
Shipping to customers in labs, hospitals, care facilities or homes with a range of FedEx shipping options to choose from.
Visibility and delivery tools for more secure, convenient deliveries to your business or residence.
Shipping for even the most complex medical products
- Fragile diagnostic or sterilization machines
- Wearable devices for remote patient monitoring
- Cochlear implants or other hearing devices
- Pacemakers and at-home monitoring kits
- Palletized shipments
- Dental implants, alignment kits, and retainers
- Custom orthotic inserts
- Wheelchairs and walkers
Ship medical devices using a range of shipping services
| Shipments up to 150 lbs (68 kg) | Shipments over 150 lbs (68kg) |
|---|---|
Intra-Canada International |
Intra-Canada Air Freight International Air Freight Less Than Truckload Freight
|
FedEx Custom Critical
Rely on FedEx Custom Critical® when you need expedited service for specialized shipments. FedEx Custom Critical is ideal when you need next-level, 24/7 support for your shipments, especially if they’re sensitive, valuable or hazardous.
Go global with international shipping solutions:
Go global with international shipping solutions: Delivering to over 220 countries and territories around the world, FedEx offers a suite of international shipping solutions including FedEx® Electronic Trade Documents to help you clear customs smoothly and with ease.
Take command of your sensitive healthcare shipments with tracking and monitoring solutions
Follow along with near real-time tracking: Get peace of mind for valuable or sensitive shipments with SenseAwareTM. It monitors the temperature, humidity, barometric pressure, g-shock and light exposure both inside and outside the package. You’ll also be alerted if there’s a security issue.
Get advanced care for your medical device shipments: With FedEx Priority AlertTM, you get 24/7 support, advanced monitoring and priority boarding and clearance issue resolution. Need more? Opt for FedEx Priority Alert PlusTM to get all the features of FedEx Priority Alert, plus recovery options like dry-ice replenishment and cold storage.
Rely on specialty services for your medical device shipments
Keep your shipments cool with temperature-controlled solutions
Some packages need to stay cold, frozen or at room temperature to remain viable. Certain freight shipments should be insulated with a thermal blanket. Compare transportation, monitoring and packaging services for your medical products.
Ship hazardous materials and dangerous goods without the worry
Safely deliver shipments of lithium batteries, dangerous goods and other hazardous materials with FedEx.
Strengthen your supply chain
We’ll work with you to help maximize efficiency with personalized plans. Trust our logistics expertise for all or some of your warehousing, distribution and forward stocking needs.
Package and ship your healthcare products with confidence
When dealing with sensitive healthcare shipments, it’s important to pack them safely and securely to help ensure that your shipment’s integrity is protected.
Take advantage of FedEx® Returns Solutions
Better serve your healthcare customers with enhanced control and visibility for key healthcare shipments.
- Medical and Surgical Devices and Instruments: Maximize product utilization and minimize inventory gaps.
- Diagnostics and Testing: Limit sample degradation and meet your turnaround commitments for providing test results to clients.
More visibility for your customers, fewer customer service calls for you
Residential recipients can use FedEx® Delivery Manager to track packages, receive delivery alerts, and get picture proof of delivery**.
If a direct signature is required, someone at the residence or business must sign to get the package. If nobody is there, we can reattempt the delivery.
Contact a Healthcare Shipping Specialist
Request a consultation to learn more about how FedEx can support your healthcare shipping requirements.
Clinical Trials
Collecting sensitive shipments for test medication, vaccines, blood and biological samples from manufacturing sites and thousands of clinical sites.
Vaccine Shipping Solutions
Shipping vaccines and essential medical supplies to help combat COVID-19 and help the world move forward.
Pharmaceuticals
Helping to ensure the integrity of your products through the entire shipping journey, from manufacturing to delivery.
Frequently asked questions (FAQs)
You can ship many different types of medical equipment, devices and supplies with FedEx. Here are some examples:
- Medical equipment like surgical tools and diagnostic or sterilization machines and their replacement parts
- Medical devices like pacemakers, orthotics and prosthetics, insulin pumps and dental retainers
- Medical supplies like disposable gloves, bandages and gowns
You can also reach out to a FedEx Sales Professional to request more information about healthcare shipping services and rates from them.
You can ship your medical products to customers in labs, hospitals, care facilities, or homes.
For medical equipment, devices, and supplies under 150 lbs., you have multiple shipping options. Get it there the next business day with FedEx First Overnight, FedEx Priority Overnight or FedEx Standard Overnight. If your shipment is over 150 lbs., ship it fast with FedEx Express Freight or FedEx Custom Critical for chartered, temperature-controlled shipments that travel directly from your pickup point to the customer.
Our healthcare shipping specialists provide expert temperature-controlled transportation services. Packaging has been designed and tested to maintain the proper temperatures during shipping and delivery. If there’s an unexpected delay, we keep your temperature-sensitive shipment safe in one of our multiple global cold chain centers. If you use FedEx Priority Alert Plus, you’ll get re-icing, gel pack replenishment and cold storage during a delay.
* Prioritized handling is available with Priority Alert and Priority Alert Plus shipments. Contract only service. A per-package or per-pallet surcharge applies for this service.
** Available for residential shipments released without a signature within Canada, the US and destination countries and territories where image capture is operationally supported.